RTS Info app not working? crashes or has problems?

RTS Info Status

Last Updated on 2024-12-01 by RTS Radio Television Suisse, Succursale de la SSR

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

50.0%

Screen

33.3%

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RTS Info Problems 😠👌🔥

- Lack of video content

- App has to be active to play any content

- UX is horrific due to this "little" detail

Have a Problem with RTS Info : Toute l’actualité? Report Issue

Common RTS Info Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTS Info app on iOS and Android devices. Solve all RTS Info app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTS Info iPhone Issues and Solutions

RTS Info iOS app crashes, not working, errors
RTS Info iOS app network issues
RTS Info on iOS has black/white screen

RTS Info Android App Issues and Solutions

RTS Info has errors/crashing/not working
RTS Info server network connectivity issues
RTS Info has black screen

RTS Info iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTS Info app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTS Info app crashes or not working on Iphone (iOS):

Close and restart the RTS Info app on iPhone
Update RTS Info app to the Latest Version for iOS
Uninstall and reinstall RTS Info iPhone app
Update your iPhone to the latest iOS version

Fix RTS Info on iPhone unable to connect to server/internet connection issues::

To resolve RTS Info network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTS Info black/white screen (blank screen) on iPhone:

Follow the RTS Info iOS app troubleshooting guide Here →

RTS Info Android App Issues and Solutions

Fix RTS Info not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTS Info app issues:

Force Stop the RTS Info App
1. On android, goto "Settings" » click RTS Info app. » click "Force Stop".

Update RTS Info to the latest version on PlayStore

Clear RTS Info App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTS Info app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTS Info.

Fix RTS Info unable to contact server/ RTS Info internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTS Info » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTS Info » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTS Info on android.

Solve RTS Info black/white screens issue on Android:

Follow the RTS Info android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RTS Radio Television Suisse, Succursale de la SSR, developers of RTS Info.

About this app

Profitez également d’une nouvelle expérience vidéo, avec ou sans sous-titres, et d’un nouveau player audio. A côté de notre flux à la Une, deux flux vidéo et audio sont à disposition. L’application info de la RTS offre, 24 heures sur 24, un suivi complet de l’actualité en Suisse et dans le monde. Retrouvez nos articles maison, nos compléments multimédia et les journaux d’actualité radio-TV de la RTS en direct et à la demande. Nos notifications, que vous pouvez personnaliser, vous alerteront en cas d’événement important. Personnalisez votre navigation et consultez des informations météo géolocalisées.