Microsoft Excel Status

Last Updated on 2025-02-17 by Microsoft Corporation

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User reports:
No current problems

- Limited cell border options

- New comment feature ruins previous notes

- Excel screen is scrunched up on iPhone

- Help feature is not as accessible on iPhone

- Some functions are not present in iOS version

- Circular reference error cannot be located using iOS app

- App forgets password and documents stop syncing

- Recent changes have made the app almost unusable for some users

- Keypad closes when scrolling up and down

- Keypad automatically reverts back to text keys instead of numbers

- Program does not respond when using Apple Pencil 2

- App occasionally logs users out of Office 365 and causes issues with accessing files

Common Microsoft Excel Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Microsoft Excel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Microsoft Excel App
1. On android, goto Settings » Microsoft Excel » click [Force Stop]

Clear Microsoft Excel App Cache and Data:
1. On android, goto Settings » Apps » Microsoft Excel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Microsoft Excel.

On android, goto Settings » Apps or Manage Apps tab.
Click Microsoft Excel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Microsoft Excel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Microsoft Excel