Sygic GPS Navigation & Maps Reviews

by JimSpeedy1Dino

I purchased SygicGPSNavigationMaps about 5 years ago, and purchased the premium package and other options. There was a learning curve to mastering SygicGPSNavigationMaps, and it did credible job. But there are important fundamental functions that are now extinct, rendering SygicGPSNavigationMaps useless for navigation beyond giving verbal instruction. And now the biggest issue is the frustration I have with their customer service that has ignored repeated requests regarding legitimate performance failures that were once promised with the Premium +Traffic North America-Lifetime License, Head up display lifetime license, Real View Navigation-Lifetime License, etc. etc.

SygicGPSNavigationMaps no longer has a landscape mode for either Head-Up Display or Real View Navigation. They only way they blue line/arrow within “Real View Navigation” had any value was in landscape mode.

I finally grew tired of being ignored every time I addressed this consistent issue through their “give us feedback” venue. I also have the Sygic Travel app, and both have become a waste of money. Since I happened upon the complaints here, I decided to add mine to the heap. I want to see if this addition placed in this forum will stir this recalcitrant Sygic team into enough initiative to respond to me on this forum. I want the “bug fixed” with an update and apology afters years of complaining.

by AJ Mac

No separate between land and water. All the same color. Major towns and cities cannot be seen unless you zoom in very close. V18.8.6 had a superior graphical interface. Update: Resolved most land and water GI issues by deleting and reinstalling app. The map still needs better road contrast. Colors between land and roads too subtle along backroads. Looks like this is moving to a subscription base app. I will pay for an upgrade if it’s worth it and not a subscription for mediocre updates. Time to start looking for a replacement to SygicGPSNavigationMaps. 9 updates to version 20 and everyone has the same description. No mention of what was addressed in the updates. This is lazy. Are you fixing SygicGPSNavigationMaps or what? OMG SygicGPSNavigationMaps keeps getting worse. It now defaults to the robotic TTY voice when you don’t have internet connection no matter what other voice you had selected. SygicGPSNavigationMaps is now officially a train wreck.

by Rick Ayers

But SygicGPSNavigationMaps doesn’t seem to have partnered with Ducati. I bought a brand new motorcycle in Italy, and it connects directly to my phone to display a map function when navigating. It’s super helpful but the only map application I can use is Sygic. I thought it would be fine, but when I went to look up directions to go back to the dealership for routine maintenance, the map software couldn’t even locate the Ducati dealership in Naples, Rome or anywhere nearby (I bought in Caserta). I had to go to Google to get the coordinates eventually to copy and paste into SygicGPSNavigationMaps . On a later drive, I had an appointment and the navigation sent me on a new route it said would be faster through an area I didn’t know. It was directing me to go through an area that has been closed for two years and I ended up late to my appointment due to backtracking. To top it all off, I keep getting asked by SygicGPSNavigationMaps to upgrade to premium when I can use Google maps for free, which overall provides me a better experience. I don’t care for the spam, the bad instructions or lack of a proper search function (other major landmarks are equally difficult to find, regardless of searching in Italian or English thus far). One star

by ZomB667

SygicGPSNavigationMaps is junk compared to Maps, google maps etc. Lies about lane preview but I’ll I’ve seen is a window with a with a picture of what’s supposed to be a road and just two blue “lanes” and this pops up randomly, Horrible navigation, at least in LA county, tells you to go the opposite way of destination sometimes and tells you to go one way then changes at the last min, also if your going to be driving in the same direction for a mile or longer all it tells you is follow directions and doesn’t preview what to look for next till its almost late, had to switch to maps to get actual directions and and a direction and street name to look for. Had SygicGPSNavigationMaps open while my gf had maps on this was giving a completely different direction that would make me want to make a u turn or jump on the freeway while were close to my destination but not too sure of getting there. Don’t buy SygicGPSNavigationMaps its your better off using a different navigation app

by Brendan The Deer

Laughably poor navigation, but the joke’s on me because I was foolish enough to buy the premium version. Directions are often wrong - with obvious inaccuracies that would take us well out of our way if followed, or had us leaving highways only to be told to circle back and renter them. When I ignored incorrect directions, the map acted as though I hadn’t and remained centered on roads I was not on for up to 30 seconds after which it had difficulty plotting a new course for several minutes. Maps themselves appear be be based on old data and graphics look dated. Lane assist a nuisance as it pops up seemingly randomly. Buggy spoken directions failed to name many streets, stuttered, repeated itself frequently, and hilariously used wrong units with alerts like “speed camera in 1000 miles.” Unsure where they are getting their traffic data but it is not even close to real time. Also unsure where their five star reviews are coming from. Wouldn’t be a real issue if SygicGPSNavigationMaps weren’t so expensive.

by Beighn

This was a great app when I purchased it a year ago but greed has corrupted it since. Ever since they started the map subscription towards the middle to end of last year the software is full of bugs. It will no longer give you the fastest route and will give you a route that is 1-3 hours longer. Will not reroute it’s directions. Crashes at least twice each 2 1/2 hour trip. Maps are still incomplete such as 3D building feature. Incorrect info on maps such as street names. And the dash cam plugin is the most frustrating bugfest. The dash cam will only record for a certain amount of time and when you go to start a new recording it will over write your last recording. Customer service will not actually read any bug reports you send them and reply with a canned email that doesn’t actually address the bug reported and try to up sell more of their plug ins. The core software has bugs that are overlooked while they focus on adding more pay-to-use features that have their own bugs. It’s just a cash grab now with little tech support and broken features.

by GrimReaper25

I tried this GPS navigation software about a year ago.I loaded it up again today after a year they should’ve been major improvements to the software. If you drive a car it’s not too bad but if you drive a tractor trailer it leaves much to be desired. Instead of listing truckstops the way it supposed to for trucks when you have the truck profile loaded it lists gas stations that trucks cannot get into. There are a few other things that need improvement and I pointed this out to Sygic A year ago and they’re all still the same problems. I see that he has come down in the price of the software quite considerably. All I can say is purchase at your own risk. I offered a year ago to help this person make his software better by using it and pointing out where are the floors were. The only problem is I was not going to pay for software while I was helping him correct the problem. As a truck driver in the United States I could’ve helped him extensively but he refused the help.

by SudhirHebbar

Maps don’t have real time traffic updates as Google/Apple/Waze maps have. Please improve in this area. I have tried offline feature. It works good. We need SygicGPSNavigationMaps to also remember where I parked when the car is parked so it can guide the user back to parking if needed. Google /Apple/ waze have this feature. Please help incorporate these features in your next release . Update:: Lowering the rating to 1 star. Reason is that I have been giving constant feedback for over 2 months about app crashing when connected to CarPlay and all I get is standard response that reinstall SygicGPSNavigationMaps . I even did that, but it still crashes. Developers please fix the issue. Also many of locations which you can find on Google, Waze and Apple maps are not shown on SygicGPSNavigationMaps map. Don’t know what the issues are for not getting proper updates to maps. I have even updated the map when I reinstalled SygicGPSNavigationMaps . Is this company still working? Or because of COVID-19 they have bundled up , shut down? Totally disappointed with SygicGPSNavigationMaps .. Update : still SygicGPSNavigationMaps crashes when you pass through net of freeways crisscross each other . I tried SygicGPSNavigationMaps in india. It crashes here too..

Ok more update.

I was sitting at a location in Palo Alto and searched for the same place in this map and it showed the location is in Ventura and is 70ft from me.

Really? Do you think we are fools ?

Apple Inc. please help delete SygicGPSNavigationMaps from app store as this is scam .

by Subxxero

Downloaded SygicGPSNavigationMaps months ago but only used it once or twice because the search bar was horrible. I was using Google Maps and I never had issues finding places near me. SygicGPSNavigationMaps seems to expect you to know the full address of where your going. You can’t just type in the name of a restaurant. This is just frustrating. A few days ago, I decided to give SygicGPSNavigationMaps one more chance because I liked the idea of the augmented reality feature ( which I paid for). I tried it for the first time today and it was a total let down. The idea is awesome but it’s hard to tell where your next turn is. The AR screen tells your speed and distance but there are no cues to warn you about exits, turns, NADA! Nothing! I missed my exit because the sound was turned down and you simply can’t see the turns in AR mode. I’m going to triple check that I didn’t miss a setting somewhere because I really want this to work. If not... I’m going to request a refund.
UPDATE: still no sound! Then when you get online to try and contact the seller, they just send you in circles. There is no clear way to request a refund. I’m sure I can call itunes but why not make it easy? BECAUSE YOU DONT WANT TO GIVE $$ BACK FOR A POOR APP! Sometimes customer service is what makes or breaks your company...hiding your non existent service Dept behind links that send you in frustrating circles. I WILL BE TRYING TO CONTACT SOMEONE to try and get my money back.

by Disappointed In Va.

I have had Sygic on my iPad for years now, hoping the developer would eventually fix the software issues. It has been to no avail. While new bells and whistles have been added, bugs in the basic functions of SygicGPSNavigationMaps have not been fixed. I will focus on the two issues that concern me most.

The most debilitating issue is with map management. Map updates are highly problematic. SygicGPSNavigationMaps often crashes during map updates. If a map update is interrupted for any reason, crash or otherwise, SygicGPSNavigationMaps does not recognize that the update is incomplete. This means you can never finish the update. In the past I got around this by deleting all my maps and re-installing them. However, in the latest version of SygicGPSNavigationMaps , I am unable to delete maps at all after a botched map update. Therefore, the maps remain in a state of limbo.

My second major issue is with the Favorites list. It is impossible to delete a location from the Favorites list – if you open the Edit window, select a site to be deleted, press Delete, nothing happens.

I get the distinct impression that the IOS version of SygicGPSNavigationMaps is not high on the developer’s priority list. Otherwise, why would such basic functions still be glitchy after so many app updates over a period of years. I have paid a significant price for SygicGPSNavigationMaps and its add-ons. I expect solid, reliable software for my investment.

by Histnrd

Update:the search function has greatly improved, but now the directions leave much to be desired. I have noticed that the map shows all lanes of a highway are fine, only to find that it tells me it is time to turn less than 1000 feet from the exit, sometimes it finally tells me I am turning right when the exit only lane appears. Also, on my last trip it kept telling me to get into the carpool lane so it showed me turning, every mile or two; this made it impossible to know when my real turn would be. It would be nice to get more specific info about future turns too. Finally, why is the info bar at top sometimes blue and sometimes green? I am sure there is a reason but haven’t figured it out yet. At this point I only use Sygic when I am in areas with no cell signal, otherwise I use Apple maps. I used to love Sygic and keep hoping they will finally work out all the bugs.

If I can get the program to understand where I am going, it is top notch, but actually getting it to recognize an address or find a location is frustrating at best and an utter failure at worse. At one point you could share an address from Apple maps and that was great but then it was removed, by Apple or Sygic I have no idea, but pretty much an epic failure now most of the time. As I do like the maps, once I have gone someplace I mark the location so I can find it again.

by KickMasterPro

I’ve had Sygic for several years now and have really loved your app. Its best feature is being able to download maps and use them offline as many places I go have limited or no cellular service. I like it even though the maps aren’t always correct and one time led my wife to a cow pasture instead of the Hershey park! I’ve always given you a break since your a British company and I’m in the US.

Despite these issues, I’ve purchased every lifetime offer they’ve put out. My only issue is that, as of late, you’ve switched their business model to a subscription service instead of allowing your customers to buy your product outright. This is why I dropped my rating by two stars and have switched to mainly using a competing product.

The main reason I was attracted to your product, besides the offline maps, is that I could pay once and be done. Your latest add says “you can get a yearly Premium+ license for a special loyalty price”… “Loyalty” they say… I’ve already purchased EVERY product offered to date and THIS is how you reward my loyalty? By changing the rules mid stream? I’m sorry, but I’m not going to play anymore.

I’m sure you don’t care about losing just one customer… but I’m placing this review out there to warn all your future customers. Slowly but surely we’re losing more and more of our hard earned income to this type of business model and I for one am not going to participate.

by David O In Tacoma

There’s great features in this product. I love the stop light camera warnings, I love that it warns you if you’re going over the posted speed limit in an area. The traffic updates are far better than competing products or the built in iOS app. There are some quirks: speed limit zone aren’t accurate in my area - sometimes being off by as much as 15 MPH and there are weird artifacts like my next door neighbor’s house being listed as a restaurant(it’s not). Also - everything is an upgrade or a “premium feature”. Some things I can see why: Their real time dash cam is an upgrade - ok that’s fair. Their real view AR navigation is an upgrade - ok. I can see that too.

Map updates for life? Painful but at the moment cheaper than competitors. But CARPLAY SUPPORT IS A PAID ADDON? Really? That’s just gouging people. Either offer support or don’t.

by FM-Pros

I got this because I was going to be traveling in the western U.S. and knew I would have sparse internet connectivity with my phone and tablet. However, when I put in a destination and asked for directions, it gave me a 155 mile 2:51 minute route, which I knew was wrong. Fortunately, I had WiFi at my hotel and was able to produce the correct route in Apple Maps: 43 miles and 1 hour. As it turned out, the mis-routing was a result of the fact that the shortest route sent me across the border of another state for a couple of miles, and I hadn’t downloaded that state’s map. But rather than inform me that I needed to download another map, I got a route that was three times as long. Not great.

Also, when navigating, if a road changes its name, SygicGPSNavigationMaps instructs me to “turn right”, when I really need to go straight. This means that I have to look at SygicGPSNavigationMaps and cannot rely on audio cues alone while driving - also not great.

by Flamewinger

The lack of route editing makes it somewhat useless for car rallies and similar events. The latest update causes the screen to freeze when using it in vehicle dash. Fix it and stop changing things! I paid for Sygic Car Nav when it was out. When Sygic GPS Nav came out I bought the individual components and in Aug. I will have to pay a yearly subscription. Don’t think I will. Maybe, when it settles down and stops changing fee structure and the way it works, I might check it out. Earlier problems - I use this in BRP Connect which is a smartphone integration to a motorcycle dash. The most current problem is after a short while Sygic goes silent. The only way to get the sound directions back is to stop and restart everything. So many hiccups in using another navigation app. Map colors are limited. Announcements are quirky. When using it in a vehicle dash the route you set up on the phone disappears when you open it in the dash. Time consuming have to set up again.

by LifeInLoFi

The maps are good but not the best. The off-line maps and navigation increase their value, however. The turn by turn directions has some good features including speed camera warnings. The navigation needs a lot of improvement and can be confusing and possibly dangerous if you don’t know the route. Directions are often vague and confusing, and sometimes even incorrect. While driving on a highway, the directions often do not give exit names so you don’t know which road you exit on. They often told me to turn where there are no turns. Directions tell you to simply “turn left” instead of “turn left to merge onto the highway”. And the directions missed the Walmart 5 miles from my house located in the the middle of a major US city, instead directing me to the back of the strip center one block away from the Walmart. I bought the heads up display option which is a good feature — basic but well done. But it’s useless if the rest of SygicGPSNavigationMaps is going to get me lost along the way. For turn by turn directions, the two major iOS map apps are much more accurate and easier to follow.

by Colonel Roy Mustang

Purchased the older none prescription version. With US maps it was $100 US. This version works much better! Easier to get addresses into SygicGPSNavigationMaps and save them. I like the list of gas stations that comes up on my phone now. Phone is cradled right next to the map display in my ST. Maps and verbal instructions are good. I’m on a iPhone 11 with IOS 15. Apple Maps seems to have more business etc but there are loading problems out in the boonies with Apple Maps. Route won’t calculate if your needed maps are not loaded. So figure out which states you need and load them. I have a long trip from Illinois to southern Ca. Once all the maps I needed where loaded it calculated the route just fine. I’d like to have verbal hands free address capabilities. The builtin GPS in most cars has that but it can be frustrating to use. Further comments to came.

by Bobshoe1

We used Sygic for two years touring the western USA in a Sprinter Van type RV. Other than downloading maps, it does not need cell data for navigation. Even in the desert where there was no cellphone reception, and therefore no Google or Apple maps, Sygic never failed us. SygicGPSNavigationMaps keeps getting better and better with updates and features like head up navigation on your windshield — which is so helpful driving at night. Much better than a Garmin or Rand McNally dedicated GPS. On the iPads you get an amazing large navigation screen, unlike a small GPS screen. The small lifetime payment gives me Sygic on my iPhone, iPad and iPad Mini. This is one of the top ten apps of any kind I’ve ever used.

by %*#%^*+!!!

Nice app,
It takes a while to get the hang of it as the blue lines at the beginning confused me to whether avoid or stick to these. Volume was down though and it all made sense when I heard and saw the instruction. Would suggest to change to green colour though as green is always “go this way”.
I travel a lot to different places and I bought the world unlimited version. I’ve just tried it in Spain where in Madrid worked pretty nicely, the only problem was when inside a tunnel with junctions in it as these are not shown (I reckon due to loss of GPS signal) but the commands need a bit of improvement to get in the correct lane.
Between Oliva (Valencia) back to Madrid, SygicGPSNavigationMaps got lost four different times showing junctions that didn’t exist and erroneous turns when is not even possible. The way is very straight forward, very much a motorway where there is only one time at which you need to make a slight turn to move onto another motorway (Barcelona or Madrid). I just ignored the spurious commands but this definitely needs to be looked into as may cause confusion. Once the turn commands were ignored the display reverts back to normal.
Also, a heard quite a few times “slight turn” when it was a nearly 90 degree turn.
All the best and keep updating and correcting these minor bugs.
It’s definitely a worth to have app

by WALTERCOM

GPS for automobiles is serious, very serious thing. Nowadays, erring the route is always a sign of lost time, unnecessary spending and nervousness. If you are looking for a professional geolocation tool to navigate safely and not be hostage to 3/4/5g and Wi-Fi, do not hesitate! Sygic is an excellent off-line browser with incredible accuracy and updated maps. Drive safely and assured that Sygic will always lead you to the best path. I did several tests with other GPS applications, but none proved so stable, precise and with an essential characteristic: Do not leave you in the hand, when it is more precise: when there is no internet or satellite signal. Sygic will take you wherever you want to go. Congratulations!

by K0F13

The crew cares about taking your money but not to fix this broken app. You put so much money into it and yet SygicGPSNavigationMaps useless. Very pricey too. I thought this would be better than Waze but it's a complete garbage. Customer service is horrible. It's takes almost a month for customer service to contact you and when they do, they can't even help you with your issues. At least Waze is free and dependable and reliable (does not crash). Making an address or POI search in like impossible. It does not even come up and it's constantly crashing. Stay away from this over priced garbage GPS app. DO NOT LET THE NICE INTERFACE FOOL YOU!!!. It's all for the money but not about fixing SygicGPSNavigationMaps. They also use very old maps. The arrow on the map course falls off the map and then rotates in confusion. THAT RIGHT THERE IS AN EXTREME HAZARD THAT COULD CAUSE AN ACCIDENT. Stay away from SygicGPSNavigationMaps until they take the initiative to fix SygicGPSNavigationMaps.

by Muir71

I was excited to see a CarPlay available app that supports offline maps since Im cheap on data. Paid for the lifetime maps & traffic, along with the CarPlay support.

SygicGPSNavigationMaps is a great concept, but definitely not there. I dislike how SygicGPSNavigationMaps assumes you’ll be taking the turn it tells you to, then has to reroute and re-orient the map in the direction you’re actually traveling. Why not take the turn the map suggests? Because he has me taking an additional 10 minutes out of my way to go home and constantly tells me to U-turn at every intersection until I get closer to being home.

The live speed is waaay off in their calculations! Looking at my speedometer along with radar signs, they all align, but SygicGPSNavigationMaps has me consistently 10MPH+ the actual speed. If I’m driving 75mph, which is the interstates speed limit, it says Im going about 87mph! If I’m driving at 45mph, it has me at 55mph.

Some intersections in my home town go into a divided highway, but tells me to keep left? (We drive on the right side if the road in the USA...)

If the developer is willing to reach out to me, I’d be more than happy to work out all the kinks & glitches that I’m stating here. This is all over 2 days of use, and unfortunately I’m thinking if uninstalling to regain wasted space on my phone since SygicGPSNavigationMaps works worse than the free data hogs.

Future buyers beware! I’ll be more than happy to update this review if the things above change for the better.

by VOFITZ

So far so good. Am giving 5 Stars and will be updating my thoughts after using each one and getting a feeling of the functionality of each. I have paid for every other app and am Hopi g this one will prove to the best one over time.

Update:

1. Ability to reach customer service and no where on site map can I locate a customer service link for assistance.

2. I have been a long time customer and user of Sygic and have always been disappointed with the lack of customer service and also unable to find workarounds for iOS application issues.

3. Sygic does not recognize past
purchases, such as my dash cam and front display (app for night driving). In other words, Both in the sygic website and App Store I am being ask to pay for a service that I already paid for months and even years back.

Sygic has to step it up making it easier to reach customer service which is now nonexistent to be frank.

As a longtime customer, I do hope that Sygic puts more time in assisting customers either by email or better yet an 800 number to confer with a live Sygic CS Representative. I hope someone from Sygic reads this below satisfactory rating and reach out to me being that it may be the only way to get in contact with someone

by Keith94563

My first trip was not great because of the way this product is marketed. I am not a millennial and think non profit and free stuff is usually worth what you pay for. No one works for free! Offline maps are expensive to build and maintain and I VALUE THEM and am willing to pay for them. I downloaded this millennial version and immediately left on a 5 hour drive, that was a mistake. The millennial version naturally has none of the features I have come to expect. I finally had to stop and turn on my vehicles non offline map navigation system. There are vast areas of many countries that do not have cellular internet service and many people do not carry maps anymore and most gas stations no longer carry maps. Until you have been in the middle of no where (my favorite kind of road) perhaps low on gas and you realize you have no internet and no idea which way to go to get back to civilization you can’t fully understand how important offline maps are! So I give this company 3 stars just for having nonvolatile maps. I would have appreciated been given the opportunity to take my first trip with Sygic navigation with all the options so I can see for myself how useful they are. I will update this review when I have tried the Sygic options

by Rfplanner

I have just driven from El Salvador to the US border.
This program has taken me to parts of Puebla and San Luis Potosí that I would not recommend anyone traveling to.
The routing algorithm is flawed, or the maps are not up to date.
In Mexico, where I was advised that they had up to date information, there are hundreds of petroleum stations not in the database.
I have not been able to find hotels that have been built for at least five years.
Just this morning I wanted to leave San Luis Potosí for Monclova and even though I could see the correct road in front of me, just 20m away, the program tried to route me down backstreets that were not in any way main highways. I drove to the highway and the program continued to try to route me elsewhere. It’s flawed, no doubt in my mind.
I ended up having to use Waze to find my way correctly.
Waze knew every point I put in. It found all the hotels I wanted to stay at.
Also, the color scheme for the day is absolute rubbish, it can not be changed, and it’s almost impossible to see roads around a route.
Want to try to divert to a different route? Forget it. Once the program runs its impossible to try to look for an alternative to avoid accidents or roadworks etc.
In short, it’s a flawed product.

by Jobie72

I was recently diagnosed with cancer so I have to travel to Boston a lot now. and im from Far north ofMaine so there Thousands and more Street in Boston so we tried a bunch of GPS and each of them failed on something or another so we figured we try SygicGPSNavigationMaps out and it’s awesome it doesn’t fail you can download each state map so you don’t need Wi-fi or cell service so if you need to go under tunnels it’s still there and that means everything when you’re in 6 lane of traffic so thank you would recommend it to everyone thank you