Napster - Top Music & Radio Reviews

by Janyka Chevere

I use to really like Napster. A couple years ago I decided to cancel my subscription because I couldn’t afford it and they still charged me $99 for a years subscription! I called customer service they had no problem refunding me. Yesterday I decided to cancel my subscription once more and today they still charged me the $10. I called customer service and for starters the first guy I talked to cut me off while I was talking then put me on hold. When he got back on the phone he asked if I was still there and when I was answering him he hung up. I called again and the second guy I talked to was VERY rude. Very short rude answers and I was told I could not get a refund even though I canceled it the day before. I asked if there was someone higher I could speak with and he said no which I highly doubt. Very rude customer service. Very unfair! Do not download.

by Ilovelini

Although I’ve subscribed to Napster for years, there is much that drives my bonkers about Napster. The search engine is completely useless. Sometimes it requires investigating just to find certain albums from certain artists. It can not be assumed that all albums are listed under the “all albums “ tab. Also many albums by some artists are not available. Example, even though all Beatles mono mixes are available on CD doesn’t mean you’ll find them here. The most annoying part is the time it takes to load a new track when one is finished playing. You’d think with the speed offered to these music services, they’d be able to allow tracks to flow uninterrupted as is the case with any CD. Removing songs from a playlist is difficult and cumbersome. If I decide I want to remove a song from a playlist there should be an option while the track is playing to make a two click system that will remove it. There are plenty of other options listed while listening to a track, it should include an option for removing a song from a playlist. Lastly, would it kill them to include a small biography about the artist and album you are listening too? All in all an ok app that could be made great by these upgrades.

by Golden_Crab

Here’s my problem with Napster and, I hope and pray you guys can fix this glitch. I downloaded a lot of songs and have several playlist but, I like to shuffle my music when I’m listening to a playlist for example; I have an 1990s playlist I downloaded maybe 35-40 songs the problem is instead of shuffling through all 40songs it plays the same 7 songs over and over I don’t care how many times I push shuffle it goes right back to the same couple of songs. (very annoying). Seriously thinking about canceling my subscription....

P.S. also, when I turn my car off and I want to quit the music I don’t need it to continue to play on my phone, you guys need a quit button and, since the update the music sounds like a cassette tape not as crisp, not to mention since the update the music sound doesn’t come through I have to actually delete Napster and download again and that’s when the sound come through.

PLEASE FIX THESE ISSUES!!!!!

by Gonnaneedtime

I’ve stuck with Napster for years but it’s all coming to a head. First my favorite tracks kept disappearing…which never resolved. Then each time I would add on it was like it had to get rid of one at the end which just like why? Plus a lot of music I would like to have isn’t even on here. I really have enjoyed the top listened to music charts for the week, month, year and all time but it wouldn’t put the track from the album I’ve been listening to on there, it would grab it from some bunk album with a horrible version (this was mostly with older songs) so you’d be enjoying your music and get hit with some something God awful which is beyond unfortunate. This isn’t even getting to how it glitches so often after one track through Bluetooth that the music just stops and you gotta force shut down and reopen and say a prayer it got it out of its system. The last straw is what’s happening now….in my favorites and top track playlists it doesn’t just have each track one time - some are in they’re seven or 8 times in a row which is just confounding and ain’t proper in no way shape or form. Like? Y’all need to get it together because I’m tired and I’m sure I ain’t the only one.

by The Hamburgaler

I’ve had Napster for 5+ years. I understand bugs and updates and platform changes come in with that, I used to love Napster and had little to no problems, but not being able to find artists or songs in the search is def a problem, also my biggest problem is that when I put it on shuffle 70% of the time it will play 1 song then lock up I’ll have to close and refresh Napster which is very frustrating when your trying to workout or work in a shop, the music quality has declined not sure for what reason and also when I go to download a playlist I made form my library it will only download maybe 50% of them even if I’m on WiFi.
I’ve rocked with Napster and have some dope playlists, but with other downloadable music apps out there and reviews that down have common problem’s such as these I’ve listed, I’ve been thinking of making a switch although it will be hard to do so, cause I feel like I’ve been with y’all for so long. I hope to see positive changes to these bugs soon.

P.S. wouldn’t mind a tee shirt or something that be pretty cool, large plz 😀

by Fireengineman99

For the most part, Napster works great with a great selection of music available. My only disappointment with Napster is that I typically lose control of the album I am listening to. The album will play, but I can’t pause or stop playback without closing Napster . Sometimes the album just stops after a track. I also get spontaneous shuffling or repeats. I also don’t care for the fact that after an album plays through, I get a random album starting, not from the same artist or anything from my library. It’s usually something way out there and unrelated, I have to pay attention when an album I choose is ending to stop the next random album from playing, especially when there is anyone else in hearing range like kids so I’m not suddenly surprised by a profane or screaming album. It’s embarassing because I don’t want anyone to think these random albums are something I chose. These faults are never predictable either, so I’m not sure whats happening.

by Mrlemmers

But Napster is slightly broken, I cannot add albums or artists while connected to my Wi-Fi. Tried force quitting Napster and opening again, artists and albums which I selected to be added to my library were not being added while on Wi-Fi. When connected to cellular data it works fine, but it was rather irritating to not be able to add the artists while connected to my own connection. Napster design itself is nice, enjoy the music playback screen, and the organization is much better laid out than Apple Music. Last there is an Xbox One application? It will not even allow me to open Napster without it force closing automatically. One thing I look for in a streaming service is being able to have background play while I’m playing video games. Fix the Xbox One app, and the function of the iOS app and I might think about switching to it.

by Awsnyde

In general I like Napster, and would probably otherwise rate it four or five stars. However, the interface apparently hasn’t been updated for iPhone X and is somewhat broken.

The most obvious issue is that the menu bar at the top of many of the screen is almost 3/4ths covered by the rest of the interface. For example, the menu “hamburger,” the three bars that call up the menu: Only the top bar can (barely) be seen, and can be difficult to actuate.

Without pictures, it’s a little hard to describe some of the issues. Some of the icons can be difficult to actuate. For example, while you’re on the song screen, there’s a down caret in the upper left to go back to the album screen, but it’s just barely outside the “forbidden” to area to the left of the iPhone X notch. It can be pressed, but it often takes a few tries.

by Erinmyost

There are several drawbacks when using Napster . Sometimes it just randomly quits on me. Not a huge deal since it almost always starts back up again. When you select artist radio, it cycles through what appears to either be a very short list or repeats the same songs. They also got rid of the feature playlist radio. Not missing that terribly because when it was an option, it usually just cycled through the songs you added rather than new ones but I did use it on occasion when I was sick of listening to the same songs; it would have been great if it had more variety.

by Kdove98

Update: Please fix the favorites section. It doesn’t refresh anymore in your downloads section but it does it in your library section which is really annoying.

Napster has had its bumps along the road but things have been running as smoothly as can be expected on this ever-changing iOS platform. I do like it and I like the layout of the downloaded tracks category with album covers beside songs.

Unfortunately, the search function is still horrible. If you so much as miss a letter it won’t recognize what you’re looking for. Even then, it’s still hard to find certain songs even though they actually have the song in their catalog if you look hard enough. And I’ve noticed lately that they don’t have as much music as some other services. It’s usually not high profile music, just some random songs. For instance, I wanted this Psy song (not Gangdem Style, hate that song) and they didn’t have it though they have some of his other songs. Little things like that make me wanna switch sometimes but I’m gonna see how it goes for now. Hope things improve.

by TrendaLee

It’s great for the pricing and for the amount of music you get. It’s great. The headphones settings are also fantastic. However, a few things I would like to be added/fixed. The main one is, could you guys like, stop changing my playlist cover photos? I mean seriously, don’t give us the option to pick our own cover if you’re just going to change it to a random photo every other day forcing us to change it again. That doesn’t mean take away our ability to customize our cover, cause that’s neat, I mean that by please fix that bug or setting you guys have so it will stay what we choose. It’s seriously starting to get VERY annoying. Second, more music from smaller artists/broadways would be great but I understand that purchasing rights is hard so that’s more a small no doubt frequent request you guys get. But it would be greatly appreciated to see more cover artists and creators on here. That’s it, otherwise, fantastic app!

by Otto38dd

I travel globally for work. I can download music before getting on planes or being in countries where the service isn’t offered. I can customize or randomize playlists and music based on where I am in the world. In Austria, Baroque Back Paul playlist of Beatles and Paul McCartney songs with Baroque style horns. Hong Kong? Random punk rock protest songs. Sitting in a random office working? 202 Motown Songs: The Complete #1’s to keep my mood up! My only issues are 1. Napster logs itself out in countries without service so I cannot play downloads until I am able to log back in. 2. Downloading needs to be more transparent and flexible. Sometimes downloading stalls but I don’t know it happens or why. Need to be able to dynamically reorder or selectively delete download queue when connection speeds are slow.

by Riverguide 101

I only give this a four star because you are supposed to be able to use this with three devises. When we bought it I called them and told them it didn't work at the same time. They said go online and register your devises. I did this. Doesn't work. Eventually read deep in to their papers and found a line reading that if one devise starts the other decide stops. Why give me three if I can only use one. And I pay more. My wife and my son are all into music in a big way. That's why I bought this. If it wasn't for that one thing, then this would be THE best music app bar none

Also. Please make the radio better. Your algorithm is off.

by Your Sad Sunrise

I like the interface and I like the selections and the curated lists. The interface took a bit to get used to but now I like it. There is always something to choose from. The program is pretty flawless: I never have any problems. I wish I could organize my library with tags. Playlists are good but I like complete albums. I wish there were more reviews and more info about albums and musicians. I use this almost daily and never have any problems!

by Aerostar Pilot

This is a great product and the continuation into Apple technology of a great software product and service. I was given a copy of this program and a 2 month subscription with the purchase of a mpeg listening device a number of years ago. I remember thinking who would pay $15 a month for a service like this and planned to drop my subscription after the two month free trial. After having access to millions of songs and some obscure stuff for cello for my girlfriend, I've never left the service.

by Henley Hicks

I Love your musical app I appreciate you very much for making it you are like my hero this is like my favorite app thank you so much for making it you’re so nice I’m so glad you made it I’m so glad so glad so glad thank you for making it thank you for making it I’m so appreciated with you you are my favorite person in the whole wide world thank you for making Napster it’s so fun I love you very much thank you so much that’s why am writing you five stars I would rate you more then five stars but there are no more stars thank you very much for making this game I love you very much

by Jwykoff454

Been using over 10 years. It continually improves. It’s a music lover’s dream. Intuitive and flexible. Greatest variety I’ve found, and I’ve tried many other apps from time to time. The developers of Napster are awesome. Here’s an idea for a new feature: build a digital signature (for example: # of beats per minute, tonal range, background orchestration, etc.) of the music from each song-then enable the user to search for and find other songs that are a close match it so the user can build a style based playlist.

by Rockytop54

With an almost unlimited library at your fingertips, personal playlists created by you and playlists of public offering by other users your musical knowledge will be expanded beyond anything you might have imagined. Build and gather your favorite artists, genres, and songs and take them wherever you wander. Going somewhere there might not be internet, no problem. Download all you want, then before you step off the “map” go into offline mode and have days of music at your beck and call. And all at a very affordable price. So check in, tune in, and tune out.

by Nadii Dutchess

All the avenues it can connect you too. I enter one name or song. Then I’m checking out their most popular song. Their most recent album. Scroll down through albums and compilations in case there’s anything I missed. Then onto ‘similar artist’, to reacquaint yourself to forgotten favorites, or explore other artist that are new to you. To further your discovery, relative playlist will point you in new directions. If somehow you missed anything, you can fill in all other gaps on home page. Old, to new, to west coast to southern dirty. To 90’s, to soundtracks, to duets, or movements, comedy and children. It’s here!

by Ms08795

My ALLTIME favorite music app

Earprint make Napster stand out above the rest, in my opinion. It creates a response curve that is determined by YOUR ears and the headphones currently attached. When you start the process, it’s like a hearing test - push the button when you hear the sound - after it’s done the change will be noticeable. You can create an save Earprint curves unique to each set of headphones that you have. Once you’ve got your Earprint working, everything sounds better here than iTunes or any other place because the sound curve is matched to your headphones and your eats. The difference is truly noticeable.

by Mr.Eveything11

Napster is fine, and nice at some times. But there is a whole load of problems. For starters, the album art will not save if you download the album, the album will not have any album art, or really low quality album art. Another thing is that once you download an album, you can’t get the space off your phone if you delete it. So if I want to delete an album and delete it, my storage does not change. Finally, the servers are so buggy. They keep on deleting songs and having extra albums. Some albums songs have been deleted and I cannot listen to the full album. The Final Cut and The Division Bell were deleted for no reason.

by G_bevil6

I have used this music streaming for over 6 years and have seen many improvements however there are several things that have come up after this most recent update when dealing with log in. Before I only had to log in once in a blue moon and Napster would just open up. Now I have to log in every time I open Napster and it won’t recognize my log in information or will say I not have service when I do. This is becoming a real hassle especially since I am typing in the correct password but it won’t recognize it usually unless I am on WiFi of some sort. Please try and fix this issue.

- Long time user.

by Hjsmmskskksnaksjksks

You used to be able to edit your playlist right from the playlist, just slide left and delete a track. Now, you have to tap a button to edit it which takes you in this long slow process where Napster has to upload allll your tracks and then you have to swipe down a million times until you find the track you want to delete. I have over 2,000 songs on one playlist. I just now went through this whole process only to find out I didn’t do something right and now I’m going to have to do it all over again. This is so 1980’s. Why did they change it for the WORSE?

by Darjboy

Napster is simple to use, with a selection of almost anything I chose to listen to, robust with no issues. I would recommend it to anybody me who’s looking for a streaming music service. I would like to see a better selection of curated playlists, as a means of discovering more music, new or old.

But... as we become more and more of n Apple family, I’d like to see more integration with Apple - with Siri? Apple TV? What are the chances of that? The day of reckoning is nigh for us, alas.

by 797 Nights & Counting

*in process of resolving
Well, I saw a song I wanted to hear and it linked me to Napster so I was trying to download it while watching TV. It said I had to buy premium and I was kind of curious how it would try to get money from me through Facebook so I went with the flow. Next thing you know, a thing popped up about buying a subscription and my thumb being on my home button triggered it. Now I’m down $10 even after immediately cancelling my subscription. Am now sad!

by Jeremy_3022

Napster is the best music app or one of the top ones. Yes, I said it. You may have not even heard about Napster before. It does everything great and keeps constant updates to keep the community satisfied. I have had it 3 years and have had 1 semi major problem that ain’t really that important. It’s that some lesser known older songs or new lesser known songs don’t have a track on Napster. Other than that Napster does everything great!