Dialpad Meetings Reviews

I’ve wondered why my clients prefer Zoom. I’ve wondered why don’t more people have Uber #s. This was before today. I am working only by phone as I take card of my 90 year old dad. I had a conference call whose recording I need to download so I can Transcribe it on trint. I can’t download my recording on DialpadMeetings or on the mobile site. I thought I’d have a colleague fo it hit me so I’m now trying to reset my password. Which I cannnot do on DialpadMeetings . And the reset link from mobile site hasn’t arrived yet. So then I think, surely o can share a link to the recording even if I can’t download. Nope. No option to do so on mobile or on DialpadMeetings . What’s the point of setting up a number and taking time to use it and such if you can’t administrate any of the follow up tasks and functions is that go along with managing conference calls. Frustrated. Disappointed. I guess it took #CorOhNo Virus to illuminate shortcomings that seem as if they should be no-brained.

I downloaded app but it won’t allow screen sharing from app which is worthless. Tried doing a call by logging into their website and it wouldn’t access my microphone on my iPad and there was too much difficulty uploading files to share during presentation. If DialpadMeetings isn’t going to work immediately and flawlessly then don’t bother. I shouldn’t have t o download a bunch of other apps or change a ton of things in my setting just to get your app to work.

I wrote tech support about twenty times and keep getting canned answers “we care about our customers and do the best….bla a bla. I have been begging for them to put the user interface BACK to when it was Uberconference. This version looks and acts like it was designed by a student.

One simple function does not work reliably. When i mute myself or unmute myself, DialpadMeetings hangs with the “...” loading graphic. Sometimes it successfully changes the toggle, but i still see the “...” and the only way i know is that other users tell me they can or cannot hear me. This is crap. It is fundamental that i should be able to mute/unmute myself and reliably know if i am muted or not.

No video on iPhone or iPad so it doesn’t seem compatible with Apple at all. Obnoxious since other people on the conference were able to get video from their laptops. Haven’t we reached a point where an iPad should be able to do most of what a laptop does? DialpadMeetings has a LONG way to go to be my preferred way of spend my quarantine trying to stay in touch with friends and family.

I am a paid customer for DialpadMeetings and run an organization of 84 resources. DialpadMeetings has good intentions but fails. For conferences amongst friends it’s ok but not for business use. When I have my entire team on the call it is very difficult to join. I have to try joining more than 5 times before I am in with audio. Also you have no way of preventing anyone from muting you as a presenter or even worse someone kicking you out. Anyone on the call can mute anyone or kick anyone out, including the organizer. I called support and they basically said oh well that’s the way it is.

DialpadMeetings works for conference calls, and has good audio quality but has some very obvious usability issues:

When logged in it doesn’t show calls that I am invited to- only calls where I am the organizer. To join a call, use the link in the invitation email, because there is no button in DialpadMeetings unless you are the organizer.

The microphone mute button is hidden while in calls- click your profile picture to reveal this hidden feature.

DialpadMeetings records audio in the background even when you are not on a call- you can see this from the ever-present red indicator at the top of the screen when you are in other apps. What are they using this data for? Manually stopping DialpadMeetings stops the recording.

Call audio quality seems great. No complaints there.

Overall, I think there are much better alternatives for anyone looking for a conference call solution.

No complaints with the mobile app core experience, good audio quality and screensharing.

However, the process of setting up a conference is insane. Rather than just adding email addresses, like every other calendar app out there, here you have to first create a contact for any email address. Terrible UI/UX. I’ve complained about this to the developer for years and they haven’t fixed.

Makes me concerned that they are offering this application for free by harvesting and selling contact lists.

Pros: 1) simple easy to setup. 2) Reasonably good UI. 3) Not as concerned about security as in other products like zoom

Cons: 1) people get confused logging in sometimes, this has been cleaned up some. 2) call drops more frequent then zoom; 3) video not available from ipad app! 4) people need to use Chrome, otherwise there are several screen share problems. 5) no whiteboard.

Overall, decent, not great. Needs to catch up with competition to be viable, just easy to use and participant geo info is cool.

Fixing a mute/unmute issue would go far in upping my rating. After a minute or so in a call, mute or unmuting take effect but displays as a "..." (working on it) icon - indefinitely until you focus on another app then come back. Also a call history with a join would also help the rating. I have a half dozen regulars I conference with and I have to remember their room names or hunt through emails.

Really good service. Reliable and clear.

I don’t know why, but I’m not a fan of ZOOM. It’s not “Esthetically pleasing” to work with.

UberConference is reliable and their customer service is prompt and eager to help you resolve any issue you are dealing with.

Favorite Features:
• Records entire call ☎️ and annotates conversation
• Call Music 🎶
• Easy link 🔗 to call after call is complete. I copy this to my Clients portal immediately after the call
• Intuitively designed!

I know everyone uses ZOOM, but consider checking out UberConference for a much more pleasant user experience 🙌🏼

I’ve been using Uber for a couple years now. It’s super easy to schedule calls and DialpadMeetings is simple to use. My team and I all work in different locations, so regularly scheduled conference calls promote better communication for all. Try it, you’ll like it!

Great dashboard to see who is on the call and great organizer control capabilities to ring out to someone once a call is started mute, unmute or record the call. Seamless VOIP or telephone using landline, cellular or wi-fi calling. Love the fact that I can have instant on capabilities without using a pin or password

I upgraded to the business service and I love that it calls the participants and the call starts right on time.

I really like using the Uber Conference app. I love how easy it is to share my conference line info. I really like that the people I’m inviting to a call don’t have to have DialpadMeetings themselves. I appreciate that you can see who’s on the call. It works great and I’ve never had a tech issue. Thanks for the simple and user-friendly platform! Oh, and I love that my account doesn’t expire due to inactivity. I have had the same info for years and it continues to be my info regardless of how often I use it. Superb!

All of the automation features IE recording, transcription, email/text reminders as well as the ease to schedule and conduct calls via the Uber app.

I am in several groups in which teleconferences are not only used, but are necessary for us to be effective and the most productive. DialpadMeetings has been substantially beneficial due to the fact that if allows me, or any other organizer, to monitor who is on the call and if they drop off; so, I am not calling on a participant to speak who has left the conference. Also, the HD version allows me to see recent pictures of each participant, sometimes helping with identification. Additionally, DialpadMeetings permits me to save info on the conferences for later use. None of my groups and organizations have had any problems with DialpadMeetings . It has worked seamlessly.

We switched to UberConference recently from another audio conference provider. The control and visibility available through DialpadMeetings has enabled me and our other leaders to manage the conference is in a much more efficient and effective way. The sound quality is always excellent & the Dial info/code is easy for those who aren’t as tech savvy. I don’t know why I didn’t know about this excellent service before now. The decision to switch to UberConference was the best decision we could have made.

It’s very easy to use. The quality of the calls are great. I like the simplicity.

You’d think that after a couple years they’d figure out how to get authentication to work. I still can’t log in to even see what DialpadMeetings has to offer. This is weird for a tech company.

I downloaded business version and couldn’t final any way to verify my first conf call invites I sent out. Nothing set up to work with my mac. No way to know who’s received (I was told I had to call the invites) or who’s accepted. Worthless to me

How do you cancel a call?
Adding email addresses does not save address anywhere or add that address to the distribution list

Long way to go to be user friendly.

UberConference is my favorite conference call app for my business. I use UC to meet with my clients. Screen share feature is great

Easy to use and to send to people that don’t know how to use a conference calling platform

The call quality is excellent, DialpadMeetings is very well designed and the tools make conferencing a breeze. Perfect!

Seamless and great quality audio every single time!

This is a fantastic App that has made life much easier at no additional cost.

The Lord blessed me with A Ministry, and also told me to open a prayer line, and this has been a very huge blessing.