ED app not working? crashes or has problems?

ED Status

Last Updated on 2024-10-23 by DPG Media Services

I have a problem with ED

Are you having issues? Select the issue you are having below and provide feedback to ED.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with ED - Digitale krant? Report Issue

Common ED Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ED app on iOS and Android devices. Solve all ED app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ED iPhone Issues and Solutions

ED iOS app crashes, not working, errors
ED iOS app network issues
ED on iOS has black/white screen

ED Android App Issues and Solutions

ED has errors/crashing/not working
ED server network connectivity issues
ED has black screen

ED iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ED app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ED app crashes or not working on Iphone (iOS):

Close and restart the ED app on iPhone
Update ED app to the Latest Version for iOS
Uninstall and reinstall ED iPhone app
Update your iPhone to the latest iOS version

Fix ED on iPhone unable to connect to server/internet connection issues::

To resolve ED network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ED black/white screen (blank screen) on iPhone:

Follow the ED iOS app troubleshooting guide Here →

ED Android App Issues and Solutions

Fix ED not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ED app issues:

Force Stop the ED App
1. On android, goto "Settings" » click ED app. » click "Force Stop".

Update ED to the latest version on PlayStore

Clear ED App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ED app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ED.

Fix ED unable to contact server/ ED internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ED » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ED » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ED on android.

Solve ED black/white screens issue on Android:

Follow the ED android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DPG Media Services, developers of ED.

Verified email

Contact e-Mail: [email protected]

About this app

Bepaal zelf hoe je wilt lezen: per pagina, zoals de papieren krant, of per artikel vanuit verschillende nieuwslijsten. We houden je op de hoogte van nationale en internationale topsport, maar hebben ook aandacht voor sport in de regio zoals amateurvoetbal. Eenmaal gedownload is de krant ook zonder internetverbinding te lezen en je kunt automatisch downloaden instellen. Dan kun je de digitale krant aankopen via je iTunes account. Ga daarvoor op je iPad of iPhone naar Instellingen > iTunes en App Store > klik op je Apple ID > Toon Apple ID > Beheer abonnementen. De this app - Digitale krant app is de papieren krant, maar dan op je beeldscherm. Je kan per dag een krant kopen of kies voor een week- of maandabonnement. Heb je vragen of opmerkingen over de this app Digitale krant app of over het this app in het algemeen? Een abonnement via je iTunes account wordt standaard automatisch hernieuwd. Lees de editie van je eigen regio of kies uit alle andere edities. Blijf 24/7 op de hoogte door het this app te volgen op Facebook, Instagram of Twitter. Deze automatische hernieuwing kan tot 24 uur voor het aflopen van de abonnementsperiode worden stopgezet. De app bevat alle regionale edities van vandaag en een archief vol oudere kranten. Dan kun je gebruik maken van deze app door in te loggen met je this app-profiel. Ben je je inloggegevens vergeten of weet je niet hoe je moet inloggen? Of bel tijdens kantooruren met onze klantenservice via telefoonnummer 088- 013 99 40.