Contact Threema The Secure Messenger Support

Such an inconvenient communication app for voice-messages. It doesn’t support running in iOS-background, which means it can’t automatically download voice-messages or images you received. Every time you get a incoming-voice notification, you have to open this app and tap the voice-message you received and wait for a long while to download it. If you don’t live in Europe, I strongly suggest you not to using it, because downloading voices-messages from Threema’s sever takes really long time. Not even to mention that if you receive more than one voice-messages, you have to tap them each one by one to download, waiting and waiting for these downloading processes. Too annoying!! What an era do we live in? Almost every communication app is now having this feature downloading media automatically.

While threema works overall, I’m less than impressed with the audio overrides and the disconnects. If I’m on a call and play a video, the call will completely disconnect. If I’m playing music and merely open the app, it will kill my audio for about 5 seconds, and then artificially lower the volume. Drives me bonkers. I’m constantly having to go into my settings and revoke (or grant) permission to the microphone depending on what-else I’m doing. Very annoying and detracts from the usefulness of the app itself. I’ve contacted support and the only thing they could tell me was to upgrade to the newest version of it. I’m already running the newest version. It’s the only message app that has been incapable of handling audio in a competent way. Very disappointing to say the least.

This could be the perfect secure messaging app if it were “fat-fingered perfectionist”-proof :D, as having to copy, delete, paste, edit, then resend just to “edit” a single sent message is so much hassle compared to just hitting an edit-button. For now I and my similarly fat-fingered perfectionist friends will be begrudgingly sticking with the less secure alternatives for now. If this is ever implemented, I will start recommending Threema, as otherwise the UX feels solid, better than Wire’s and even Signal’s. By the way, if the concern is with potentially allowing people to edit maliciously, maybe a mutual-consent-based “Allow editing of sent messages in chats” switch is an appropriate solution. Or perhaps just an “Edit history” list.