Contact The Knot Wedding Planner

Contact The Knot Wedding Planner Support

Published by on 2023-12-20

About: Planning a wedding is easier than ever thanks to The Knot app, the #1 all-in-one
wedding planner. With The Knot app, you can discover your wedding style, create
your registry, shop for invitations, start your wedding countdown, explore
300,000 local vendors, organize your wedding checklist, track your budget and
more—from anywhere.



How to Contact The Knot Wedding Planner Customer Service/Support

The Knot Wedding Planner Contact Information

Listed below are our top recommendations on how to get in contact with The Knot Wedding Planner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Knot Wedding Planner. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Knot Inc.



76.92% Contact Match

Developer: The Knot

E-Mail: [email protected]

Website: Visit The Knot Wedding Planner Website

76.92% Contact Match

Developer: Wedding Planner App

E-Mail: [email protected]

Website: Visit Wedding Planner App Website



More Matches

Get Pricing Info for Knot Standard
Contact Knot Standard! Or Contact Support
Need help using Knot Standard? Try their Help Center now!
Knot Standard in the News!


Social Support and Contacts

Knot Standard on Facebook!
Knot Standard on Twitter!
Knot Standard on LinkedIn!



Privacy & Terms:

https://www.theknot.com/privacy-policy

https://www.theknot.com/terms-and-conditions

https://theknotww.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000590371

https://www.theknotww.com/ca-collection-notice




Reported Issues: 3 Comments

4.9 out of 5

By HappyChefUser123456789


Convenient features but they never work

The app offers a lot of convenient features however they’re only convenient if they actually work. The app & desktop site are soooo glitchy & there’s a new part of the app/site that’s down literally every day. One a couple weeks ago, my entire guest list disappeared for a whole day on the day I planned to address my Save the Dates. Then there was the problem with the photos tab freezing every time I tried to upload our pictures. Then there was the formatting issues with the “Our Story” section where no matter how many times I went on my desktop & manually added spaces between paragraphs, it still just showed up as one big block of writing. Now it’s the registry tab not syncing my registries & putting all my gifts into one place on the site like it’s supposed to. Not to mention, it isn’t completely user friendly especially if you have older guests trying to use it (i.e. older parents, grandparents & such). There’s a lot of things that your guests can completely miss if they don’t know to actually click or scroll all the way down to the very bottom. All in all, definitely A+ for some good ideas but an almost complete fail in execution. Wish I could give a better review.



By Non applkahd


Not Shareable

I haven’t done much more than search for venues. It’s all a bit overwhelming and I thought there’d be an option to share my list of saved vendors to my friends so they could help. This isn’t an option. Now I’m trying to change my password to something I don’t use so my friends can log into my account and this is proving impossible. I’m not a tech guru but I definitely am well enough to not be having such an issue to change my password. Additionally, the venues don’t note what the pictures are representative of. It’s just a hodgepodge of images that make it hard to understand what the overall space is. I’m having to use background clues to place where the bar is, the entrance, where the DJ sets up, etc. Dance floor is important for me personally and most don’t have pictures to represent the full size of the dance space either. This isn’t necessarily the app’s issue but it’s affecting my over all experience. And sure I could go to the website (which almost always has sparse information and just prompts you to contact them for more info) but so many venues don’t have an attached link. How do we make the bulk of the wedding planning the groom’s job? I’m having no fun planning this :P



By Cyn.Dee


Provides great resources

I love so much about this app but I wish certain things were working properly to love it even more. I have not been using the app very long but from what I’ve been able to use so far, I think it is a great tool to plan a beautiful wedding. I love that the app provides resources, such as venues nearby with the option to search, the venues have ratings and reviews, pictures, virtual tours, some have price ranges, and all the I formation needed to book a tour. Other resources are photographers, DJs, caterers, and so much more to have the options in case you have no idea where to go to book someone near you. I also love that the app provides you with a planning timeline with deadlines. It provides deadlines for planning month to month which is so valuable to someone like me that is not a natural planner and is does not know where to start or end. You can also take a style quiz to get a feel, and begin an Inspiration board, of what you may want your wedding to look like. It may not be 100% accurate but you can adjust it accordingly. My reasoning for only giving the app 4 stars instead of 5, is that there is an inspiration board you can create but it is not working properly. It will not allow me to add inspiration pictures nor link my Pinterest. That saddens me because I would love to keep everything in one place and I love the idea of sharing that board with those helping with the planning process.




Have a Problem with The Knot Wedding Planner? Report Issue

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Why should I report an Issue with The Knot Wedding Planner?

  1. Pulling issues faced by users like you is a good way to draw attention of The Knot Wedding Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a The Knot Wedding Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Knot Wedding Planner.


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