Contact The Philadelphia Inquirer Support
Published by Philadelphia Media Network, Inc. on 2024-05-15 About: Staying on top of award-winning Philadelphia news is now faster and easier than
ever with The Philadelphia Inquirer’s iPhone and iPad app: the official iOS
news app for The Philadelphia Inquirer and Philadelphia Daily News.
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How to Contact The Philadelphia Inquirer Customer Service/Support
Listed below are our top recommendations on how to get in contact with The Philadelphia Inquirer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Philadelphia Inquirer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Reported Issues: 9 Comments
By Rob Scarpa
5 months agoOn thursday, 12/28/2023, only got part of the paper. Most important, no puzzle magazine. I'm a retired senior and the puzzles are important to me. Please send.
By June Paterson
9 months agoi was to start a subscription to the paper this past Sunday. l was going away for the weekend so thought l would have it to take with me but it had not arrived by 1 in the afternoon, l came home today and there was not paper from yesterday or today, Then it appeared at my door an hour ago and some things had been cut out....Someone seems to be getting it but not me, My address is MT 03 Meadowlark Terrace and had it delivered at this address for years. Please either credit and correct or cancel.
By Joseph Palmieri
1 year agoI have been trying to cancel my on line service for 2 months and i keep getting billed. Horrible service
By Jim mackey
1 year agoHave not received a newspaper for the last three days called last week and informed inquire and I received two issues in the previous two weeks they promised me they would get it fixed and it came one day and stopped again. I would like credit for the last 2 1/2 weeks and to receive a newspaper each day. Thank you.
By susan sobel
1 year agoI did not receive my newspaper yesterday 1/9 or today 1/10. Had similar issues last week. I did receive newspaper Sunday 1/8.
By herbert t munn
1 year agono delivery of sunday paper dec 25 would like credit and future delivery
By startswithaj
Takes forever to load an article & can’t cancel online
Update: still haven’t made the app stable. In addition, I wanted to cancel my subscription but then they emailed me and told me that memberships can only be cancelled by a phone call. Uh, what? So I can sign up online but you don’t want to let me cancel online? What are you? A gym? I don’t believe that it’s right when companies do this. I think it’s a little shady. Luckily I used PayPal and have cancelled the billing agreement so I won’t be charged again. I thought “hey, why not support local journalism” except the only problem is that most of the time I get a spinning circle that takes forever to finish spinning. It almost feels like the Philadelphia Inquirer is stuck in the 90’s/00’s. I shouldn’t have to wait so long to read a notification you sent me or just switch to another article from within the app itself. Definitely cancelling my subscription.
By Mary 19947
Too liberal and biased
The Inquire loses money because it is a liberal, biased news organization. Left wing liberal nuts may appreciate the progressive non journalistic views but the Inquire must realize that these nut jobs don’t buy or read the news. Even the Inquire sports writers add their liberal viewpoints to sports. What ever happened to just writing the news? What ever happened to true and honest investigator journalist? And the Inquire cannot figure out why they lose money and readership? Simple question- why does Fox News have the highest number of viewers, at times higher than their competition combined? If a Main stream media outlet follows Fox’s footprint they too would be the leader in viewership or readership. Left wing liberals do not have an understanding of reality.
By Deb d1
Missing sections & poor navigation
This app is absolutely no substitute for a subscription to the Inquirer. I expected that since I’m a subscriber I’d get the same material I get from the paper. But no - no comics, no obits, no Carolyn... not sure what else is missing. I got frustrated and gave up. Navigation is terrible - most news apps will at least give you a handy menu or method to go from section to section. Haven’t found that yet. And just for the record Dear Abby is a terrible substitute for Carolyn.
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