DrChrono OnPatient Portal Reviews

I utilize EHR, DrChrono for my private practice. Onpatient has so many flaws with not letting patients see their information I put on the portal. When you want to drop a report, you only can do one at a time. Many of my patients can’t even get their image and demographic information to load. Even my Apple users struggle. Lately, patients can’t even see documents sent to them. When you want to upload documents for them to fill out, you can differentiate of this is for new patients or not. They need to improve the product and work with DrChrono to fix this ASAP.

My doctors office sent me a link and when I created account the site didn’t show I was connected to any doctors. I couldn’t fill out any information prior to my visit. Great concept, just needs to work.

Do not waste your time downloading DrChronoOnPatientPortal. It is better using the website as DrChronoOnPatientPortal is not a fully functional, reliable source for your medical records.

Downloaded and it won’t let me log in. Deleted DrChronoOnPatientPortal , logged in, even changed the password and it won’t let me log in. Fix DrChronoOnPatientPortal!

Unfortunately DrChronoOnPatientPortal does not work for my needs. It will only show me an appointment after it has occurred, no upcoming appointments, and won’t let me schedule appointments.

DrChronoOnPatientPortal is confusing and not easy to use. Information displays so poorly it’s unreadable. Needs more development, I’m not even sure how DrChronoOnPatientPortal made it through DrChronoOnPatientPortal Store approval process.

If I was a medical practitioner I would be ashamed to use this product. I am struck by the poor pt information entry capability compared to a host of other apps I use. Limited medical information capability and limited Rx. Serious lack of profile control capability for pt.

DrChronoOnPatientPortal doesn’t give you detailed medical records like the other apps.

My other physicians has a much more detailed app which gives you notes after each visit.

Like most people today, I use a variety of patient portals. This one is totally useless. It’s supposed to work on an iPhone, but consistently fails to accept my log in. I have advised my doctor to look elsewhere.

I can’t use any of the features, my doctor sent me my medical documents and my inbox is just empty and I can’t even reply or get in contact with anyone cause there’s no contact info, how is this even legal?

Onpatient application is clearly designed for app designers, not for users.

Patient documents are hidden in appointments when they are obviously front page welcome worthy.

The online version is worse. When choosing documents, users are presented with app technical information.

Patient input is limited to inconsequential data.

Messaging seems to be the purpose of DrChronoOnPatientPortal. There are much better options available.

DrChronoOnPatientPortal has never recognized Face ID nor remembered my password. I thought the last update fixed this bug?!?! Also, I can’t see a way to get help with DrChronoOnPatientPortal . DrChronoOnPatientPortal has never worked correctly for me. A horrible app!!

basically just zoom but they make impossible to sign in if there is any way to avoid using DrChronoOnPatientPortal do it. If you miss spell your pass word once to bad your gonna be 30 minutes late to your appointment try to fix it. NEVER USE DrChronoOnPatientPortal😡😡😡😡

My doctor is using DrChronoOnPatientPortal to communicate my medical records but I literally can’t even sign in to DrChronoOnPatientPortal after creating my account. I am a professional software developer, it really should not be hard for the team maintaining DrChronoOnPatientPortal to push an update so people can USE it?? What are you guys doing?

My staff and I spend more time trying to get people signed in to Onpatint than I do actually treating them. It is frustrating to patients and a huge waste of time for staff. At this point we are calling everyone and entering demographics and insurance information manually.
As good as Dr Chrono EMR is working out, Onpatient is a reason to change charting platforms.

Possibly on the backend the medical profession can utilize the data requested. However, the functionality for the individual user is absolutely pathetic. Multiple errors and constant problems on every level. Worst application I have come across in years. FYI: there really are professional developers available that produce functional products.

If I could leave 0 stars I would I have been waiting almost 3 weeks for test results and no I’m the office seems to understand DrChronoOnPatientPortal . DrChronoOnPatientPortal deletes information and there is no way to find your doctor worst design ever and not safe for people who need to see their lab results. I will just have to do an entire new test to get new results where they don’t use this silly app. Extremely dissatisfied

After installing DrChronoOnPatientPortal and going to their online website I was unable to log out. I then received a ransom ware email. Coincidence? I don’t think so.

I appreciate being able to check my appointments and medications as well as being able to send messages directly to providers. However, for the past three days, messages have stopped working. I spent a considerable amount of time composing a detailed message to update my provider and when I finished and clicked send DrChronoOnPatientPortal 's response was, 'Oops. Message wasn't sent successfully, try again'?
Every attempt over the past three days has resulted in the same failure to send. There is no clear way to contact support from what I could find.

He has been treating me for almost 22 years and he is one of the best pain management Dr. In the state of Illinois and without him I would have been dead 22 years ago he is one of the best pain management Dr.s in the state he is component Dr. I have ever meant!!