Contact LINE PLAY Support

Everything was normal until one day my account was logged out for no reason (I didn’t make it). Then when I tried to log in again, the game kept forcing me to create new avatar. I then contacted the customer support, after few days waiting and had to keep asking to receive any further update about my issue, they just emailed me back and said they can’t find the problem and there’s nothing else to do. Just like that, my account and all the stuff I spent a lot of my time to earn, gone so easy with such a simple response. They didn’t even give me any useful suggestion at all. Yeah it’s a lovely game, but better think twice before making any real money purchasing for this game if you don’t want suddenly everything you put your time and effort on just disappear without reason like this. Another thing is this game requires too much money spending to get the good stuff. I’d played this when they just released it first time while ago with different account, the clothes in store (which we can buy with gems) doesn’t seem to add up while more and more overpriced gacha keeps coming and coming. It lags, a lot, and easy to get disconnected from the internet while everything else works just fine. Good thing about it is I finally found a reason to stop getting addicted to this game. Uninstalled with an utterly disappointment. Good job 👌

I play a lot of games on my iPad. All of them have in-app purchases. I understand that there is a team behind each game that must get a paycheck. In most games I spend $10, MAYbe $20 a month as a contribution for those people who make the games so fantastic. And my money usually goes a long way, making the game even more fun. So it makes for a good partnership all around. Line Play - Our Avatar World is beautiful and incorporates my favorite activities... shopping, dressing up and socializing. Great! Five stars, right? NO. This game is equivalent to theft and is pretty much shameless and unchecked. Even though I'm relatively stable financially, I still struggle immensely to get new AND old items in the game. And like an idiot, I have spent mountains of money trying to get items... and failed... more than once. One item (a pixel item, mind you) can cost you literally $100. Or more! It's absolutely absurd. And almost cruel to the younger kids who will never be able to spend money on something so frivolous. Luckily, I still have my other games and will return to them. I do NOT recommend this game. It's addictive, which isn't necessarily a bad thing when it comes to games.... within reason. But with this one, you'll find yourself tempted by all the beautiful clothes and accessories that cost a lot of real money. Eventually you’ll pawn your possessions. Just know this before you download.

I've been playing this game for about 3 years now, and the latest update is the worst one yet. In the past, it was quite easy to get gems (in game currency) but it was so much easier to buy gems with your own money. In fact, compared to the new update, it was pretty ok. But this new update is complete trash. This app is very money hungry, and honestly, someone playing this will not enjoy it to the fullest without putting in their own money. Line Play has quests you can do to earn free gems. Before the update, you could get about 300 gems for most of the quests. But now, you can get up to only 100 gems! Additionally, you can watch ads 4 times to get 1,000 gems a day. But the catch is, you have to wait 10 minutes between each ad. It took me nearly an hour to get those gems. Obviously, this is just Line Play's plan to get players to put in their own money and buy gems so it would be much easier to obtain them. Save yourself the time and money and do not download this game. Also, if the Line Play staff is reading this, please change the update. Many players right now have left the game due to this and many are leaving bad reviews. Out of all the games I’ve played, this has the most expensive in app purchases. I understand if you can spend 1$- 5$ for some additional in game currency, but items can cost up to 100$ in Line Play.