Contact Planner Pro Support

by Charlottepines

i downloaded planner pro in april 2017 while vetting different ways of organizing my tasks and to do lists. to be fair, i didn’t give this app too much attention - i quickly got the feeling it wasn’t what i needed in my workflow, and deleted it - so this review is less about that than it is about the back end, i.e. your data security. fast forward to a few weeks ago, after the facebook data leak, i upgraded my avast password manager to include a feature alerting me to leaked information. 1 of the 6 accounts flagged was my planner pro account. no further info on what was leaked, but i quickly went about deleting said accounts. 3 of 6 had easily accessible paths to do this via the app or the site. of the remaining 3, 1 had a customer support email where i received a prompt reply, another i had to follow up with once, then no prob, deleted... i have emailed appxy 3 times since october 1st and sent 2 facebook messages. all i can say is, if you value working with companies that also value you, and moreover, prioritize your data security, DO NOT create an account with any appxy app. if there was a way to report this to apple directly, i would. heck, i might just call when i’m done writing this. in the digital age, this has GOT to be priority.

by Luv_kandi❤

I’ve only had this app downloaded for a total of two minutes, and I’ve already spotted a big problem within this app. I wrote a note down for the 26th of August because I have to keep track of this certain thing. I then clicked the search bar and typed in the first word that I know I had written down, and it popped up. But instead of showing “August 26” it showed “August 25” and when I clicked on it, it showed the correct date, August 26th. So I would prefer that I could see the actual correct date without having to click on it since I can see my note without clicking. Seeing the incorrect date will screw up my entire schedule and I know that eventually I will forget to click on it to see the true date instead of the incorrect one. This is a big problem because the whole app is based on dates to keep yourself on track. One screw up like this can really mess with someone and their schedule, so I’m giving one star until this problem is fixed. This is a planning and calendar app, so I don’t think it’s too much for me to ask that the app actually have the correct dates. I now feel that this app is unreliable.

by Bugstacular

This app looks and feels great on the IPad so I bought it. After that I set about to getting it synced to my iPhone. This is where the app, for my taste, falls way short. In the day view, you can see all events scheduled and when they start. That’s it. When I schedule work from 10:00-6:30 I see “Work” at “10”. No indication whatsoever of when an event will be over. If I want to see the hour by hour view in order to make drag and drop adjustments to previously scheduled events I have to turn my phone sideways. I simply can’t see why they didn’t make an hour by hour view the default vertical view or at least make it an option somewhere in settings. Honestly, this was what made the iOS calendar the better option for me so I requested a refund. I am pretty bummed because there was a lot about the app that I found great and caused me to get my wallet out but, seeing how I will be using the app mostly on my phone, having that side of the app be so terribly designed was enough for me to jump ship.