Contact OCEARCH Shark Tracker Support
Company Name: OCEARCH
About: Ocearch provides scientific research about the ocean such as shark tracking and an array of many
other subjects.
Headquarters: Park City, Utah, United States.
OCEARCH Shark Tracker Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with OCEARCH Shark Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact OCEARCH Shark Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of OCEARCH
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Read 5 Customer Service Reviews 😭😔💔
I would like to cancel my membership with your company Osearch. How do I go about it since you don’t have a phone number to call?
Hi. I'm looking to work with your company and I would like to know how I can join and add to your shark expeditions. Please get back to me. Thank you
Comments gone
by Ladygoede
What a cool app that allows worldwide animal lovers as a community to track and comment to support these amazing animals. Oh wait- the comment feature has vanished without any note on app as to why? I don’t use shark tracker as much at all now, seeing all the great comments are no longer available? My kid and I loved tracking and reading and sending cheers to our fav sharks.
In a recent update, the popular interactive side was taken away. From what I read in a similar review, comments removed from the app due to the very few not deemed appropriate— why not offer to have a review filter then users post appears shortly after? Bring comments back!!
Where did the comments go?
by AlphaCloud6
I got this app a while back and I had forgotten about it but I came back to it the other day and I have some things I want to mention. I used to love checking on certain sharks and seing the comments people left so when I checked the app again and saw the comment section gone I was really surprised. As far as I can tell, the comment section was a well loved feature so I don’t understand why you would remove it and would love to have it back and I am sure other people would too. Another thing I noticed is the fact that though you can search for many different types of sea creatures, The only ones you can actually see are several sharks and one single turtle. I understand that you cannot track ever animal in the ocean and that with covid-19 it is probably much harder to track animals but I would love to see at least a bit more variety. Other than these this is quite a good app and its quite enjoyable so I would love to see my recommendations added to the app.
Interesting but old information
by Pd Longhouse
I like the idea and it’s really cool, but the nearest sharks to me were last pinged in 2016 and 2018. It’s now 2020. I thought this would be more of a thing to use before I went to the beach not just to see that there have been sharks in my area. Maybe I misunderstood. Also, it would be nice if you could select an animal and have a small amount of information pop up without losing the map view. Fun, but not as practical as I’d hoped for.
EDIT: I made a mistake, the blinking dots are the recently pinged, so it does have some up-to-date info. The other suggestion still applies in my opinion.
Have a Problem with OCEARCH Shark Tracker? Report Issue
Why should I report an Issue with OCEARCH Shark Tracker?
- Pulling issues faced by users like you is a good way to draw attention of OCEARCH Shark Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OCEARCH Shark Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OCEARCH Shark Tracker.
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