Are you having issues? Select the issue you are having below and provide feedback to Duolingo.
- Repetitive
- Takes time to learn new words
- Heart system can be frustrating for beginners
Duolingo stops working when I do one exercise. I have rebooted my iPad and updated the app but it makes no difference. I jumped ahead in the lessons and the test to see if I could do that also froze after a couple of exercises.
1. Can't get more gems for at least the past week 2. App crashes repeatedly the last 30 minutes
It takes about 2 to 3 minutes to load any lesson and sometimes won’t load at all. This has been going on for many months and is slowing down my learning process. I deleted five of my language courses to reduce the Duolingo app size but it still didn’t work. I reduced the apps on my iPad and cleared the cache and data but it still didn’t work either. I am wasting my money and my time trying to learn languages on Duolingo. Can you please solve the problem. Thank you.
Duolingo has been freezing multiple times during lessons for the past week. It’s the first time that this has occurred. I’ve tried restarting my IPad but it doesn’t fix the problem.
I'm reading "Quieres escribir un best seller" on Duolingo. But it freezes in the middle and won't let me read the end.
I have just paid for a yearly subscription but in my Latin lessons it has been stuck on Level 4 for weeks. I keep doing the exercises, including the Legendary ones but it never moves on. How can I move it on?
The screen keeps freezing between and also now during the beginning of lessons and/or crashing. So I've had to keep reloading, which wasted more than half my learning time. Yesterday I uninstalled and later reinstalled the App on my Android Tablet, but it froze multiple times during the sign-in process - after nearly 4 years continuous learning, I finally give up!
The app won't start anymore happened last week as well, then I paused it and started it again then it did work
My widget is blank
Always sticking when a picture of a king appears. I key in my answer (in portuguese) - no response - "check" bar never turns green. Very annoying
The blue follow button is completely disappeared! It means I can't follow or follow back new friends which is not fine. I verified my email, I'm so active and I'm not in the classrooms I also clear its data and reinstall it, my followers and followings both counts less than 1000. I know when you follow more than ten friends in just one day it errors and there is a bug that you can't follow more so I just followed two friends everyday and now I can't do this anymore. So I asked myself Is there anything wrong with my duo account? And after that l created a new account with a new email but I had the same problem with that account SO WHAT'S WRONG?! I use this app on web and android app but I see this problem every where I think it happened after last update. Please tell me how to fix it because I enjoy using this app and I wanna keep learning, Duo is a great teacher. Thanks...
On some of the lessons where I have to type in the answer, the last question disappears and I have to quit the lesson.
In lesson 3 spanish lesson traveler keeps freezing and can't type anything. And so I can't continue my lessons. I have cleaned cache, restarted and uninstalled and re installed app.
When I type the answer to exercise 14, lesson 3 of unit 35 and then click on check nothing happens and I cannot move beyond this point
Why is duolingo french taking 15 seconds to reload?
Duolingo does not understand when I speak: the microphone is not working properly.
My SuperDuolingo wasn't working. I sent the issue to you in multiple apps. No answer. I reinstalled but it does not acknowledge my paid superpro account. How do I fix this?
Duolingo website keeps locking up my computer so badly I have to do a "hard" shutdown with the power button. Does it with both the Chrome and Firefox web browsers. It's not an antivirus or ad blocker problem - I've already tried fixes there with no improvements. I don't have this problem with any other sites, just the Duolingo learning one.
When I finish a lesson, it wont register as completed. I've been stuck on the same lesson for 2 days. Even trying to skip ahead to a different section, upon completion its as though I didn't complete it. I have uninstalled, reinstalled, restarted and tried 3 different browsers on pc and my phone, as well as the app.
After every lesson on iphone, I have to turn off the phone and restart before another lesson will load. Since I spend 3 hours or more each day doing lessons, this is a real problem. any suggestions? Thanks!
After every lesson on iphone, I have to turn off the phone and restart before another lesson will load. Since I spend 3 hours or more each day doing lessons, this is a real problem. any suggestions? Thanks!
My wife has a family account, but she is quite frustrated. Duolingo keeps hanging, especially at the end (or sometimes middle) of the speech exercises.
Already finished Unit 80 and nearly finished with step 2 on unit 81 and now the system has stepped back to half Unit 80 done. System has also been slow the last days.
Can’t see my answer and therefore cannot edit it iPad app
Speech recognition not working on iPhone. Works on iPad. Both have current iOS update. Looks like it is hearing but comes up saying Hmmm… that doesn’t sound right. Give it another try.
My microphone is not picking up my speaking on my iPhone. It works on my iPad. The IOS is up to date on both.
My Duolingo app is stuck on one screen and won’t go on. I can’t close it or go forward either.
Duolingo is the cause of my iPhone 13 Pro Max becoming unresponsive to all input. The entire phone becomes unresponsive and very difficult to try to close apps. most of the time I have to reboot the phone to be able to use it again. I'm 100% sure now that it is Duolingo but unsure if it is the keyboard that's used with Duolingo. if I am successful getting it to take input, then I can close the app and the problem goes away. Else I have to reboot the phone every day. My solution now is to close Duolingo at the end of every session and not to leave it running in any way. please look into this and fix it.
I am a pensioner so use the Fee App version. I Accidentally updated the app. Accepted all new changes to Duolingo - (Hate the slowness NOW) but my MAJOR problem is when after a lesson and app automatically goes to adverts the Adds flicker, the screen goes black and app crashes. Leaving me without the gems etc. I would get for watching one or two Adverts. For the years and years using previous version of Duolingo I EXPERIENCED ZERO PROBLEMS - VERY, VERY UNHAPPY. SERIOUSLY THINKING OF MOVING TO ANOTHER APP.
I have been playing the xp button and really enjoy it. It is a fun drill. Now my xp comes up but when I hit play nothing happens. I thought maybe I needed to buy more time but that does not work either. Waiting for the next day does not help. I seem to be locked out.
Complete guide to troubleshoot Duolingo app on iOS and Android devices. Solve all Duolingo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Duolingo, developers of Duolingo.
E-Mail: android@duolingo.com
Website: 🌍 Visit Duolingo Website
Privacy Policy: https://www.duolingo.com/privacy
Developer: Duolingo
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