Pet City app not working? crashes or has problems?

Pet City Status

Last Updated on 2017-10-13 by nanobitsoftware.com

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Summary of Pet City Problems 😠👌🔥

- Long download times and frequent crashes

- Limited ways to earn gems, which are necessary for gameplay

- Expensive in-app purchases

- Lack of clear instructions and tutorials

- Some graphics need improvement

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Common Pet City Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pet City app on iOS and Android devices. Solve all Pet City app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pet City iPhone Issues and Solutions

Pet City iOS app crashes, not working, errors
Pet City iOS app network issues
Pet City on iOS has black/white screen

Pet City Android App Issues and Solutions

Pet City has errors/crashing/not working
Pet City server network connectivity issues
Pet City has black screen

Pet City iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pet City app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pet City app crashes or not working on Iphone (iOS):

Close and restart the Pet City app on iPhone
Update Pet City app to the Latest Version for iOS
Uninstall and reinstall Pet City iPhone app
Update your iPhone to the latest iOS version

Fix Pet City on iPhone unable to connect to server/internet connection issues::

To resolve Pet City network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pet City black/white screen (blank screen) on iPhone:

Follow the Pet City iOS app troubleshooting guide Here →

Pet City Android App Issues and Solutions

Fix Pet City not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pet City app issues:

Force Stop the Pet City App
1. On android, goto "Settings" » click Pet City app. » click "Force Stop".

Update Pet City to the latest version on PlayStore

Clear Pet City App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pet City app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pet City.

Fix Pet City unable to contact server/ Pet City internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pet City » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pet City » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pet City on android.

Solve Pet City black/white screens issue on Android:

Follow the Pet City android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at nanobitsoftware.com, developers of Pet City.

Verified email ✔✔

E-Mail: info@catalystapps.net

Website: 🌍 Visit Pet City 2 Website

Privacy Policy: https://www.catalystapps.net/privacy_policy.html

Developer: CatalystApps.

50% Contact Match

Developer: PlayPals Games

E-Mail: playpalsstudio@gmail.com

Website: 🌍 Visit Pet Pals Website

About this app

The more time you spend having fun with your pet, the more great stuff you earn for your pet shop, including new pets, play sets, accessories, and more. Jump right into your own PET SHOP world, full of cute, quirky pets that magically come to life in an exciting digital world. Collect some of the newest and cutest pets and explore the four separate environments where you can care for and play with your pets in a variety of mini-games. Experience your PET SHOP in a whole new way!