Contact Easy BART Support
Company Name: Bruno Enterprises
About: ICIX helps the retail industry's leading companies collaborate across trading partner networks to
achieve Active Transparency.
Headquarters: San Bruno, California, United States.
Easy BART Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: webcustomerservices@bart.gov
Website: 🌍 Visit BART Official Website
Privacy Policy: https://www.bart.gov/siteinfo/bart-app-privacy
Developer: San Francisco Bay Area Rapid Transit District
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3 Most reported problems 😔💔
Misleading/false info
by Alyce_K
Displays only showed Berryessa and Dublin trains. I needed Antioch or Richmond so got on a train to Dublin thinking I’d check the app and worst case transfer at Lake Merritt. App said there was a Richmond train two minutes behind what I was on—according to schedule AND “real time departures” so I got off at West Oakland and waited. No Richmond train on the display. After three minutes I check the app and it shows a Richmond train in 15 minutes. Still no Richmond train on the display and no advisories about discontinued trains/service anywhere. No way to message anyone via the app or ask what happened. Thanks for screwing my commute.
Needs work!
by Pighuddle
With Embark iBart going away (why, I don't know!) this is the next best BART-specific app I've found. It needs work to replace iBART. Basics like Nearest Station detection from the Schedules page, the ability to swap Departure and Destination, and providing multiple Departure/Arrival time options around the desired Departure/Arrival time (iBART provides 7 Departure/Arrival times leading up to the Departure/Arrival, Easy BART just gives the one closest to the desired time) [EDIT: I just noticed does offer multiple times. It's just somewhat hidden. You need to slide to see them]. Easy BART is useful, but hopefully it will improve.
Needs update.
by Davidcarswell
Changes in destination From Pittsburgh/Bay Point to Antioch has caused the app to not include the entire line in the Antioch direction to not appear. Rather frustrating as I missed the last train because of this error. Unable to return home having to find a friend’s to crash til morning which took two hours. Finally at 2am I got out of the cold wind. Ruining my sleep, cat unfed, inconvenienced a household, and have to fly home for fresh clothes to return to work.
Have a Problem with Easy BART? Report Issue
Why should I report an Issue with Easy BART?
- Pulling issues faced by users like you is a good way to draw attention of Easy BART to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Easy BART customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Easy BART.
