Contact X-Plane Flight Simulator

Contact X Plane Flight Simulator Support

Published by on 2023-05-04

About: The most realistic aircraft. The world at your fingertips.



How to Contact X Plane Flight Simulator Customer Service/Support

X-Plane Flight Simulator Contact Information

Listed below are our top recommendations on how to get in contact with X-Plane Flight Simulator. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact X-Plane Flight Simulator. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Laminar Research



100% Contact Match

Developer: Laminar Research

E-Mail: [email protected]

Website: Visit X Plane Flight Simulator Website

54.24% Contact Match

Developer: Thetis Games and Flight Simulators

E-Mail: [email protected]

Website: Visit Thetis Games and Flight Simulators Website



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Privacy & Terms:

https://www.x-plane.com/x-plane-mobile-terms-of-service/




Reported Issues: 5 Comments

4.1 out of 5

By Jean-Claude Desbiens

1 year ago

installed with provided key but the installer say the product key you enter is for older version of x-plane.

By Bill

1 year ago

Haven’t used my x plane in a while, I’m a current subscriber, always been able to fly from my local airport, KOLM, but not able to do so. The mountain icon won’t change from being grayed out.

By M. Watt


So Much Potential...Falls Short

Overall an enjoyable experience for quick Mobile Flight Sim. Where I feel this game lacks is the User Cost to RND Investment by X-Plane. Whether I’m speaking prematurely or they really aren’t putting much effort to the platforms shortfalls, only time will tell. I cancelled my monthly subscription for the following reasons: (1) land scenery such as buildings are scattered everywhere even 1-dimensionally up hillsides where in real life non of these things exist amp shear other glaring scenery issues such as poor lighting of runways, ect. (2) aside from the 737 almost every plane has auto pilot issues such as losing or gaining altitude with no inputs which means if you’re not attentive good chance you’ll crash. (3) aside from the 737 most planes lack cockpit button selection which means you won’t have the ability to fully control the planes as you can with the 737. (4) Sound of many planes can be improved to mimic what you’d hear in real life. (5) F22 can’t get off the ground for the life of it so you have to start your flight in the air. There a number of other small things as well but basically for the price of admission IMO it’s not worth it. A one time payment for lifetime usage I wouldn’t be complaining but if I’m gonna pay a monthly subscription and I’d imagine 1000’s if not 10’s of 1000’s are as well X-Plane needs to do much better for me to come back and subscribe.



By Leão doFlamengo


Fun but needs some improvement.

The game is way too touchy! The slightest movement of the hands and suddenly your diving, climbing to a stall, turning way off course, etc. there’s no real plans feel. I’ve flown in Cessna 172s several times, and had the plane flown as “touchy” as this game’s does, I’m sure I’d not be alive to write this. Another thing is the plane panels are too dark and fuzzy to clearly see the instruments and what they’re doing. (Yes, I have my glasses on👍) I’ve tried to fly with the instruments, but I get lost on the front panel, especially when the plane is dipping and swerving when I’m trying to get my bearings. Thirdly, on take-off, the rider automatically is set at a hard left. Took me a while to figure out why the plane kept running immediately to the left every time I went to take off. Holding the rider to the right so the plane will go somewhat straight forward can be quite tricky, especially with how touchy the plane’s controls and movement are. These are for me the main problems with this game up to this point. Otherwise the details are moderately good and could make for enjoyable flying. It could be that there is something in the settings that I’m missing, I don’t know; so for now I can only give 3 ⭐️. I’d like to enjoy this game and buy other planes, but until these problems, at least, are fixed I can only give 3 ⭐️. Fix these and I can go to 5⭐️ and spend $ for more planes. I never give my hard earned $ on less than great games.



By mlg ytp


Quality: good, access to planes without a subscription, bad

I mean, the quality of the game itself is just amazing, but without a subscription or if you can’t use money I the app you only get access to 2 planes and I bought the game and I’m bored of those two planes. I won’t be giving it 5 stars until there is a wider variety of planes for “pilots” without a subscriptionir can’t spend money on the app. Also stop saying “thank you for the suggestion” you will probably just get rid of all the reviews and forget about them. But please actually use my feedback, I can’t spend money on any games. Even though flight unlimited x has bad quality, at least you get access to more planes. If you put the 2 games together (won’t happen, just saying) it would get 5 stars from my friend Shane and myself. Also please let people without a subscription start at different airports and countries. Devs, just please use my feedback, I had high hopes for this game! Also you’re probably just wan to make money and force people to buy the planes. (Also how do you get passengers and what does the truck that comes when you press request service do?)




Have a Problem with X-Plane Flight Simulator? Report Issue

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Why should I report an Issue with X-Plane Flight Simulator?

  1. Pulling issues faced by users like you is a good way to draw attention of X-Plane Flight Simulator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a X-Plane Flight Simulator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using X-Plane Flight Simulator.


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