Contact MovieStarPlanet Support

by Damaris Bantay

the game has changed a lot over time. it’s been years and they still haven’t even fixed minor issues. it’ll say people on my friends list aren’t my friends or that we’ve blocked one another, and because of the blocking glitch it doesn’t allow us to communicate anymore. we’ve tried fixing this so many times and tried unblocking one another when we’ve never even blocked one another to begin with. they also removed the game from browser, forcing us to download it. i know a lot of people, including myself, who’ve stopped playing due to this. i tried downloading it but the quality on a laptop is horrible, and i’m no longer able to log into my other accounts at the same time anymore. the game could be fixed, but over time it’s really taken a toll. there are tons of hackers as well. msp hasn’t really fixed any issues that have happened to avatars due to hacking. i used to love the game, but now it’s all just really difficult and stressful to play. i also think it’s incredibly overpriced to pay for vip on a broken game. the prices just a few days ago went from $20 (for both a diamond pack and year vip) to $130. that’s more than almost seven times the price. i know TONS of people who’ve been trying to speak up about these issues for years, including high-scorers, but the developers don’t hear anyone out. please fix the issues.

by Adeboni1

This game is trash. The graphics are mediocre and personally I find the avatars ugly. The game itself is pretty boring, and no one talks in the chat rooms. The main things you can do are play like three free games and make “movies”. Besides that you just walk around and stare at other people. If you want to have pets and a nice house you need a membership, unless you want to spend months saving up coins. The game is very laggy on every device I play on, and others have said the same. The game doesn’t send out a great message because in one of the chat rooms it says “I luv boys” on the chalkboard. There’s nothing wrong with liking guys, I just feel like it reinforces the “girls are boy crazy” stereotype. It’s not very empowering for girls. A lot of people in the game are just looking for a boyfriend or girlfriend, although the game censors a lot of words that aren’t even bad, so really what’s the point of talking on there anyway? The things I type aren’t even bad. Lastly this game triggers me because it’s a bunch of ten year olds who are trying to roast each other and then failing miserably. If you want your kid to be influenced by rude kids then don’t get this game for them. If you don’t care about that and just want them to play, don’t get this for them either because the games are boring. And a lot of the guys especially are players who just want to have a new girlfriend every week.

by Ria⭐️

This has been my favorite game for years so it saddens me to say this, but this game just isn’t that fun anymore. It feels like the people who run the game don’t care about it anymore and have gotten lazy with it and this is why the game is not nearly as popular as it once was. We want new fun activities, events, and clothes. Instead we have none of that and everything has been the same for years and the newer clothes are either recycled (have been in other themes before so technically not new) or just not worth buying. Please just look into what’s cute and popular these days so we can enjoy it again; i’ve seen so many users leave for this reason alone: nothing new is going on so it’s not worth staying. Not to mention the amount of lagging and bugs that have not been fixed. There is so many glitches to the point to where I cannot even play on PC i log in and I cannot do anything (I emailed about this multiple times last year and it has not been fixed) and none of the messages people send me show up in the inbox, I have to log into blockstarplanet to see them. The last message dates up to one year ago so I cannot see any new messages (I also emailed about this and i’m not surprised that it also was never fixed)

I feel that this isn’t too much to ask just please put effort into your game again.