Contact JSS Food Delivery Support
Company Name: Jinshisong
About: Online Food Delivery
Headquarters: Beijing, Beijing, China.
JSS Food Delivery Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with JSS Food Delivery. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JSS Food Delivery. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jinshisong
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Get Pricing Info for JinshisongContact Jinshisong! Or Contact Support
Need help using Jinshisong? Try their Help Center now!
Jinshisong in the News!
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Jinshisong on LinkedIn!
Read 3 Customer Service Reviews 😭😔💔
Disappointed with their Service
by JulesLivingTheGoodLife
I just ordered this evening with their “new and improved” APP. As another reviewer mentioned the wait time stated 40-50 minutes and it took almost 1.5 hour. I went to their app and did an online chat to find out why the delay and status of my order since the track function knocks you off the APP, and I received no response from them. To add insult when the food did arrive it was completely cold! If they wish to keep their expat customers happy it would be nice to have a customer service team that will actually work with you on the issue at hand. I will give them one more try and if still bad service I’ll have to use another delivery service. A true shame!!!
Reg Customer No More
by JamesWyoming
I’ve been using this service since I moved to Beijing. There will normally be problems in this industry, but the way a business responds is what sets them apart. This business has failed each time and every time. Moreover, their apathetic tone when asked to make it right is most insulting of all.
Recently, they forgot my sodas and when I called to inquire, they told me “it will take a really long time to bring you the sodas”. I’ve grown tired of their mediocrity and apathy. They quote wait times of 40 to 50 minutes, but it’s more like 90 to 120. Maybe they have no self respect or incentive to do a job well.
Use Sherpa!!!
by 1982ColoradoWRHS
The suggested wait time is a total lie. You wait much longer, my food delivery man came holding my pizza like it’s was books under his arm. It was smashed and ruined; and there was no apology!
When I finally got ahold of customer service, they only offered me a ‘sorry’ and a waive of ¥15 from delivery. I paid ¥143 for a pile of pizza.
Never ever again!
At least Sherpa will do whatever they can to remedy the problem.
Have a Problem with JSS Food Delivery? Report Issue
Why should I report an Issue with JSS Food Delivery?
- Pulling issues faced by users like you is a good way to draw attention of JSS Food Delivery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JSS Food Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JSS Food Delivery.
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