Contact Just Eat Support
Company Name: Just-Eat.com
About: Want your favourite takeaway food delivered to your door? You’ve come to the
right place. Download the free Just Eat app now and order from a restaurant near
you in just a few simple taps.
Just Eat Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Just Eat - Food Delivery. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Just Eat - Food Delivery. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Just-Eat.com
Verified email ✔✔
E-Mail: googleplay@just-eat.com
Website: 🌍 Visit Just Eat Website
Privacy Policy: https://www.just-eat.co.uk/privacypolicy
Developer: Just-Eat Holding Limited
Read 5 Customer Service Reviews 😭😔💔
Ordered from Macdonalds in Asda Chesser Edinburgh Order no. 138531468 Did not receive the order. Could not get help from Macdonalds or Asda. DREADFUL CUSTOMER SERVICE, Please refund total amount £22.09. Lindsey Baikie
i made a complaint because i spent over £13 at zapps on tuesday it was awful mushy soggy freezing cold unedible food- chips were so cold and super salty- all went in the bin- i have requested a full refund and no response to my e-mails-i am not a happy customer!
Cancels the order but charges you anyway
by LizieBee
75% of the time, the payments “fail” but you get the charge anyway, with no food. There’s absolutely no way to dispute or report this to Just Eat themselves so I’ve had to contact my bank and dispute the charges that way. The only reason I continue to use it is bc no other delivery service near me uses paypal. Overall, this service is an absolute last resort so long as you’re willing to have to dispute charges later and wait a million years for your food anyway
Very bad experience!
by Zhanhjk
I don't usually write reviews, but this app is so bad that it definately worths a review!
1. There is no picture on the menus. It only shows one or two pictures on the restaurant level, but not for individual dishes. I have no idea what to expect when I look at the menu.
2. Many drivers are so lazy that they even don't want to find the door of the building. Instead, they call me and ask me to come to them somewhere around the block.
3. Restaurants cancel orders so frequently. In the worst day, my orders were cancelled twice by two restaurants (after 30 mins wait for each one). I was starved. Moreover, I only got refund for those cancelled orders, but not any compensation for being starved because of this. I can't even find customer service in the app!
Impossible to report problems
by Anyfreenicknames?
The app has been redesigned to make it extremely difficult to report problems. My last order the restaurant called to report an issue with the driver, then the driver shows up without part of the order and blames the restaurant. I try to report it in the app, but it’s just a maze of a FAQ without any actual ability to report anything (as far as I can see). Finally just accepted that I lost £7 and deleted the app.
Have a Problem with Just Eat - Food Delivery? Report Issue
Why should I report an Issue with Just Eat - Food Delivery?
- Pulling issues faced by users like you is a good way to draw attention of Just Eat - Food Delivery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Just Eat - Food Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Just Eat - Food Delivery.
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