Video Player app not working? crashes or has problems?

Video Player Status

Published by App Revenge

- Full video player. - Importing Videos from Dropbox Google Drive and Camera
Roll - Support Touch ID Authentication - Support passcode lock - Supports
standard video formats such as mp4, mov, m4v - Support playlists.

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Common dislikes about Video Player app

- UI could use improvement

- No longer has web browser option for downloading videos

- Confusing initial setup for accessing browser option

- Issues with playing music in background on iOS 13

- Some users have reported difficulty finding the app in the App Store or in certain regions.

Have a Problem with Video Player - Video Player for Cloud? Report Issue

Common Video Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Video Player app on iOS and Android devices. Solve all Video Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Video Player iPhone Issues and Solutions

Video Player iOS app crashes, not working, errors
Video Player iOS app network issues
Video Player on iOS has black/white screen

Video Player Android App Issues and Solutions

Video Player has errors/crashing/not working
Video Player server network connectivity issues
Video Player has black screen

Video Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Video Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Video Player app crashes or not working on Iphone (iOS):

Close and restart the Video Player app on iPhone
Update Video Player app to the Latest Version for iOS
Uninstall and reinstall Video Player iPhone app
Update your iPhone to the latest iOS version

Fix Video Player on iPhone unable to connect to server/internet connection issues::

To resolve Video Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Video Player black/white screen (blank screen) on iPhone:

Follow the Video Player iOS app troubleshooting guide Here →

Video Player Android App Issues and Solutions

Fix Video Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Video Player app issues:

Force Stop the Video Player App
1. On android, goto "Settings" » click Video Player app. » click "Force Stop".

Update Video Player to the latest version on PlayStore

Clear Video Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Video Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Video Player.

Fix Video Player unable to contact server/ Video Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Video Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Video Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Video Player on android.

Solve Video Player black/white screens issue on Android:

Follow the Video Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at App Revenge, developers of Video Player.

60.87% Contact Match

Developer: doubleTwist ™

E-Mail: [email protected]

Website: Visit Video Player Website

68.57% Contact Match

Developer: InShot Inc.

E-Mail: [email protected]

Website: Visit InShot Inc. Website

About this app

- Supports background video playing, which is perfect for music videos.