Contact Rotana Hotels Support
Company Name: Rotana Group
About: The completely new & redesigned Rotana app will allow you to search and book
over 100 hotels across Rotana’s 6 brands: Rotana hotels & resorts, Rayhaan
hotels & resorts, Arjaan hotel apartments, Centro hotels, Edge by Rotana & The
Residences by Rotana.
Through the Rotana app you will also be able to:
·
Discover and book all Rotana hotels & resorts across the Middle East, Africa,
Eastern Europe & Türkiye.
Rotana Hotels Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Rotana Rewards Website
Privacy Policy: https://admin.neorcha.com/portal/neorchaPrivacyPolicy.html
Developer: Rotana Hotels
3 Most reported problems 😔💔
App Crashing After Update
by Gregpbc
Since the latest update, the app crashes immediately when you try to open it. It’s useless.
Bug
by Saeed_alkahtani
The new update didn’t let me complete my reservation. It logged me out when i submit my reservation in final phase. I cannot complete reservation.
App crashes
by XroUsn
Unable to access any Guest Request. As soon as any option is selected, the app exits. Using IPhone 12 Pro Max and IOS 14.8.
Have a Problem with Rotana Hotels? Report Issue
Why should I report an Issue with Rotana Hotels?
- Pulling issues faced by users like you is a good way to draw attention of Rotana Hotels to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Rotana Hotels customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rotana Hotels.
