ScoutLook app not working? crashes or has problems?

ScoutLook Status

Last Updated on 2019-10-12 by HuntLogix, LLC

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Common ScoutLook Problems & Solutions. Troubleshooting Guide

Table of Contents:

ScoutLook iPhone Issues and Solutions

ScoutLook iOS app crashes, not working, errors
ScoutLook iOS app network issues
ScoutLook on iOS has black/white screen

ScoutLook Android App Issues and Solutions

ScoutLook has errors/crashing/not working
ScoutLook server network connectivity issues
ScoutLook has black screen

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ScoutLook iPhone Issues and Solutions

How to fix ScoutLook app crashes or not working on Iphone (iOS):

Close and restart the ScoutLook app on iPhone
Update ScoutLook app to the Latest Version for iOS
Uninstall and reinstall ScoutLook iPhone app
Update your iPhone to the latest iOS version

Fix ScoutLook on iPhone unable to connect to server/internet connection issues::

To resolve ScoutLook network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

ScoutLook Android App Issues and Solutions

Fix ScoutLook not working on Android, crashes, errors or is unresponsive:

Force Stop the ScoutLook App
1. On android, goto Settings » ScoutLook » click [Force Stop]

Update ScoutLook to the latest version on PlayStore

Clear ScoutLook App Cache and Data:
1. On android, goto Settings » Apps » ScoutLook » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ScoutLook.

Fix ScoutLook unable to contact server/ ScoutLook internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click ScoutLook » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ScoutLook » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ScoutLook

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