Contact Wireless Support

by Mamaof2cuties

This app seems like maybe it used to work. Now it’s some different screens like a maze where you go down one hall looking to accomplish something only to either have a locked door or a dead end. If you find a hallway that is successful, and you move forward a little, that will probably be as far as you go. I’ve been working on this for multiple days. After formatting my disc of three pictures I had (thankfully only three, I now can turn WiFi on and off. Then it starts doing something on the screen. No instructions, just some squares move around on the screen. So because WiFi was turned on I head to the WiFi settings on my phone and after a few tries I see the Nikon camera come up and let me click on it. Now I think I’m getting somewhere. But wait. Dead end. Or a hidden door maybe? The screen on the camera starts with the moving squares on the screen and says negotiating. Not sure what that means. I wait. Still going. Nothing changes on the camera or the phone. I get off my WiFi screen on my phone and then the camera stops and turns off my WiFi. Hmmm. I guess that was wrong. So then I try again and leave it go negotiating longer. Still no. Dead end. WiFi off. Do I really need this app? Don’t know. If I stumble onto another step maybe I will post it here. I mean I have nothing else better to do than to stare at my camera negotiating... I guess. Or maybe I’m supposed to do something. We will see. The saga continues...

by Devvvvvvvvvvvvv

It’s virtually impossible to take a photo with this, and I think it’s because this app is a disaster. When it finally does connect, you’ll be able to take one or two photos with 30 seconds to two minutes of lag between for the live view to update to what you’re actually photographing. Usually, after about 2 to 3 photos, it will lose its connection, you’ll have to go back into your Wi-Fi settings and find the device again to reconnect it. Then, if you’re lucky, you will actually find a connection again in the app. Most of the time using this is spent waiting for the live view to update or fixing a lost connection to your Wi-Fi settings. When it is actually connected, it’s so laggy that the live view can sometimes not update for longer than a minute or more—if at all.

I actually sent my WU-1a remote back to Nikon to have it checked because I was unable to get a connection for long periods of time when I needed it. They sent the device back saying that I has no issues. So, it must be the app.

I was trying to use it again today after a year or so of forgetting about it (because when I did try to use it in the past, I was unable to actually get it to do what I needed). Today, I was able to get to it take two photos before it disconnected again. I came to search for an app update, because I thought “it must have been updated within the last year due to the bugs and issues making it impossible to use“. Surprise, no update!!

by Mzbehavn

This app is such a disappointment. I have the Coolpix p900, which I love, but this app is practically useless. And since the latest updates, both Apple iOS & Nikon WMU, it’s even worse.
The app itself lacks many features that I would think should be easy & obvious: “select all” should allow you to select all the pictures not just clear all the ones I checked by hand. How about the ability to download videos to my iPhone and/or iPad? As it is, I either have to download to pc & Dropbox to my iPad or I need an Apple lighting plug to card reader.
More often than not, I can’t download more than 10 pics before I get “Camera Disconnected”, yet many times my iPad shows that it is still connected to the camera but the app shows the WiFi connection is gone requiring a reboot of the camera & app. Other times the camera does disconnect & still other times the camera actually powers off. Also, since the recent update many photos show as a gray box with a red X in the app. But sometimes, if I exit & come back, they’ll now be available. And worse, the app will just stop during downloading, leaving me to figure out which photos did actually download & which ones I need to try again. Except it does the same thing all over again.
Please, Nikon, please, you are better than this or at least you can be. Fix these issues & upgrade this app to make it useful.