Contact Thalys Support
Company Name: Thalys International
About: Thalys is the high-speed red train which travels from Paris to Brussels in 1 hour 22 minutes.
Headquarters: , , .
Thalys Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Thalys - International trains. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Thalys - International trains. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 3 Customer Service Reviews 😭😔💔
Seems to be useless
by Salzbrot
Only shows a static photo of a train. I first thought it needs some time to load and the photo is a splash screen, but until now I never got past the photo. It has changed once, though, so now I see a different picture of a train. I forgot about the app (my next THALYS travel is still a few weeks away), but today the app sent me a notification that I have the chance to win something. I checked if it works now, but no, there is still only a picture of a train.
So: not good for train travel or ticket management. Great if you like to stare at images of trains and get the occasional spam notification.
Difficult, dumb & annoying
by Fletcherhead
This app has the potential to be quite useful but in its current incarnation its rubbish. Why do I need to sign in EVERY SINGLE TIME? Why do I have to remember a ten digit number so I can log onto thalys card? Why doesn't the app remember? Why do I have to choose my country and language EVERY SINGLE TIME? Either fix this crap or allow me to send the tickets to passbook on the phone so I can access them when I want without having to consistently put in the Sam information over and over again.
Practically useless
by Jozboyd
You have to be connected to the internet to access your ticket. No internet, no ticket. This put me in a bad situation on the train when the controller asked to see my ticket in the train as I had no access to the internet.
Also, you have to sign in each time you use the app. If you have a The Card number you have to look it up and enter it for each use.
Terrible.
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- If you are a Thalys - International trains customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thalys - International trains.
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