GoHeels app not working? crashes or has problems?

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Published by Learfield Communications, Inc. on 2024-03-29

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Reported Issues: 1 Comments

By Jenny 10 months ago

I have a new iphone and I have deleted and re-downloaded the goheels app twice, but I just get the spinning wheel when it tries to open. I cannot get the app to do anything else.

Common dislikes about GoHeels app

- Audio stops when screen goes to sleep

- Does not provide audio for all sporting events

Have a Problem with GoHeels? Report Issue

Common GoHeels Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GoHeels app on iOS and Android devices. Solve all GoHeels app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GoHeels iPhone Issues and Solutions

GoHeels iOS app crashes, not working, errors
GoHeels iOS app network issues
GoHeels on iOS has black/white screen

GoHeels Android App Issues and Solutions

GoHeels has errors/crashing/not working
GoHeels server network connectivity issues
GoHeels has black screen

GoHeels iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GoHeels app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GoHeels app crashes or not working on Iphone (iOS):

Close and restart the GoHeels app on iPhone
Update GoHeels app to the Latest Version for iOS
Uninstall and reinstall GoHeels iPhone app
Update your iPhone to the latest iOS version

Fix GoHeels on iPhone unable to connect to server/internet connection issues::

To resolve GoHeels network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GoHeels black/white screen (blank screen) on iPhone:

Follow the GoHeels iOS app troubleshooting guide Here →

GoHeels Android App Issues and Solutions

Fix GoHeels not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GoHeels app issues:

Force Stop the GoHeels App
1. On android, goto "Settings" » click GoHeels app. » click "Force Stop".

Update GoHeels to the latest version on PlayStore

Clear GoHeels App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GoHeels app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GoHeels.

Fix GoHeels unable to contact server/ GoHeels internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GoHeels » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GoHeels » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GoHeels on android.

Solve GoHeels black/white screens issue on Android:

Follow the GoHeels android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Learfield Communications, Inc., developers of GoHeels.

100% Contact Match

Developer: SIDEARM Sports

E-Mail: [email protected]

Website: Visit GoHeels Website

About this app

The official North Carolina Tar Heels application is a must-have for fans headed to campus or following the Tar Heels from afar. With FREE LIVE AUDIO, interactive social media, and all the scores and stats surrounding the game, the North Carolina Tar Heels application covers it all!