Secure Reader Reviews

Everything that GOOD for enterprise touches turns out bad. Good Reader is a great app. So let me clarify that my review has nothing to do with Good Reader as a stand alone app. Leave it to Good for enterprise to mess it up. The integration between the two apps is clunky, buggy and down right frustrating. I work for a large organization and we are piloting SecureReader . All I can say is that once another vendor can figure out how to securly deliver mail on the tablets that amkes my company compliance people happy...Good for enterprise will be in a lot of hurt. They currently have a monopoly in the market. My recommendation is to try to convince your company to allow the orignial good reader app instead of this one. The frustration and lack of support from GOOD for enterprise is horrible at best.

I used to live and die by this application. It only seemed to get better and better as it was constantly updated to meet the needs and wants of the community. I only ever open reading and audio files using GoodReader and would've continued to do so. As it’s abilities are seemingly endless, it was very useful for me on a daily basis. However, their seeming abandonment of the early supporters of their application is absolutely unacceptable. I’ve already paid heftily to use this product and now since iOS 11 has been issued to us all SecureReader now requires yet another price tag. Seems quite greedy to me & Positively Despicable!

No access and no direction on getting the access key. Ridiculous advertisement if a product that doesn't work.

Had GoodReader and switched to a new iPad. App Store automatically downloaded this Enterprise version (useless to an individual) and now asks me to pay $5 to download the GoodReader app I already own. Fraudulent.

They have destroyed SecureReader . I can not even open my files from the old version. And it doesn’t even open with ios13. I have payed almost 10 usd, and it was a good app, what a shame.

It doesn't make it clear how to get the activation key.
After you download it, you cannot set up, because you'll try forever to register and get your key, but without success...

As one other user stated, you have to enter an activation key to use SecureReader . What the heck is this? I must be missing something here. Oh well, I'll just move on to some other app, that may actually make sense.

Product showed up on my tablet. When I try to open it, I am asked for an-authorization from an email I never received. Too late, I noticed other reviewers had the same problem.

I dont understand why they call it a free app. Once installed, it asks for an access key which can only be given once you pay for a full version.

Had paid for older version and am forced to upgrade due to dropped iOS 11 support - and have to pay again. Don’t think so knowing that I’ll have to pay again after this GoodReader version stops being supported. Thanks for abandoning your early users.

This was my go to app, and I convinced my company to purchase multiple licenses for all employees. Now we have to shell out more money after the IOS 11 update to re-purchase SecureReader . Needless to say my recommendation to the president will be no, we will find another app. To abandon loyal customers is unacceptable and you should seriously consider this before buying SecureReader .

SecureReader is useful when it works, but eventually it stops working. The only way to get it to work again is to uninstall and reinstall, resulting in a loss of all data. There should be a feature allowing the user to back up and restore all or part of the library.

I don't know what else to call it besides scam. Why would they make this "free" app only to ask for an "access key" that they know they didn't give you? Probably because they hope you, the customer, will upgrade and pay. Sounds like false advertising when you say what "free" version is able to do but here we all are stating otherwise.....

Just called the phone number listed, and technically there is no free version of SecureReader. This version is for companies and government agencies that buy licenses and distribute them to their employees. Apparently they receive a lot of calls about this issue and yet no one has updated the description of SecureReader to reflect this common misconception. DO NOT DOWNLOAD SecureReader unless your company has an activation key for SecureReader.

The navigation is very cumbersome. Getting in & out of edit mode is not intuitive. There is no capability to zoom in/out when marking up a document so it's difficult to write with a stylus. Free-form functions that would be used with a finger are also not possible. Bugs have also caused the loss of edited text documents when the application refused to save work that was created in it.

Use with caution.

I bought SecureReader for a few reasons, to have one offline place for all of my manuals for different items, had about 50 or so different manuals and some other pdf docs. Used it on occasion.

After apple forced me to upgrade to ios 11 on my ipad, I could not open GoodReader, checked if I had the latest version, guess what, they want more money. I emailed them, they told me I have to buy the new version or I have to get a computer, download an app and fetch all my docs to the computer. I do not have and od not want a computer.

This is just bollocks, I am still on the same device and I bought SecureReader , ai what it to work.

Do not buy this unless you want the same issue down the road. In fact I I for one will make sure I do not buy anything made by these guys.

Download and setup on my iPad went l smoothly. Got the activation key no problem.

I can’t use it. The opening screen says - Powered by blackberry = no thanks

This is a special enterprise version of GoodReader for companies. It's not a free version of GoodReader.

In the description, it states that SecureReader is specifically for "Good for Enterprise" users.