Company Name: SOPHIA PUBLICATIONS
About: Le Magazine L'Histoire en version appli !
La référence des passionnés
d'histoire depuis 1978 : l'analyse des débats actuels et des derniers travaux,
par de grandes signatures.
Tous les 3 mois, les Collections de L'Histoire, une
synthèse de qualité pour faire le point complet sur un thème de référence.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Monono27
Since Dec 23, 2105 when it was launched, the new app failed to function correctly:
when trying to restore previous purchases, the app only allows the issues of November and December 2015 to be downloaded, irrespective of a previous subscription covering issues that precede those dates.
the catalog of old issues only gets to Jan 2014. In my case, I have subscribed to the app since Oct 2012, so a big chunk of issues is being omitted.
Not sure if the new company used for the app is trying to double charge as I am assuming that this is a mistake but after almost a month since the app was launched, that is the impression one receives.
Please correct these issues and allow previous subscribers to enjoy their subscriptions as purchased.
Thanks….
ps. tried to contact support via the email listed on the app. It does not accept any emails!!!
by Monono27
Since Dec 23, 2105 when it was launched, the new app failed to function correctly:
when trying to restore previous purchases, the app only allows the issues of November and December 2015 to be downloaded, irrespective of a previous subscription covering issues that precede those dates.
the catalog of old issues only gets to Jan 2014. In my case, I have subscribed to the app since Oct 2012, so a big chunk of issues is being omitted.
Not sure if the new company used for the app is trying to double charge as I am assuming that this is a mistake but after almost a month since the app was launched, that is the impression one receives.
Please correct these issues and allow previous subscribers to enjoy their subscriptions as purchased.
Thanks….
ps. tried to contact support via the email listed on the app. It does not accept any emails!!!
by Monono27
Since Dec 23, 2105 when it was launched, the new app failed to function correctly:
when trying to restore previous purchases, the app only allows the issues of November and December 2015 to be downloaded, irrespective of a previous subscription covering issues that precede those dates.
the catalog of old issues only gets to Jan 2014. In my case, I have subscribed to the app since Oct 2012, so a big chunk of issues is being omitted.
Not sure if the new company used for the app is trying to double charge as I am assuming that this is a mistake but after almost a month since the app was launched, that is the impression one receives.
Please correct these issues and allow previous subscribers to enjoy their subscriptions as purchased.
Thanks….
ps. tried to contact support via the email listed on the app. It does not accept any emails!!!
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