T. Rowe Price Personal® Reviews

I’m new to T Rowe Price. After changing employers, this is where my new workplace retirement savings is managed. I love the funds available to me and customer support is great but both the web and app user experience are really limiting. First, any activity in your account (contributions, fees, dividends, etc.) all appear in one long stream-of-consciousness feed with no clear indicator of a + or - to your total balance. In some cases it’s not clear if something lost or gained you money, which is pretty darn important if you’re trying to manage your investments. Second, the trajectory graphs are really misleading in that when you make a regular contribution, they’ll spike and depict what appears to be a really good day in the markets, but this is really just your regular contribution posted to your accounts. It’d be more helpful if these charts indicated market performance, rather than market performance + money I’m adding to my account. +110% is not accurate if my deposit accounted for +200% and markets were actually down so the day was a net loss. Third, it’d be helpful to have more in app reporting - or at minimum- some filters that allow end users to breakdown specific activities by timeframe. Lastly, I’d love an option to quickly reference the prospectuses of the funds in which I’m investing. Right now it takes a few clicks to get there, but quick, easy access would be fantastic!

TRowePricePersonal provides some features that make it easy to manage and shift contributions and show how those are currently allocated to you investment elections. However, it does not make research of investment options easy, especially if you want to compare side by side with other investment choices. It also does not provide a breakdown for an active 401k of how the money is growing. How much is from your own contributions vs. employer match vs. market change of the investment. Also does not provide MTD view of rate of return on your funds - Always have to wait until the month.
Compare TRowePricePersonal to Fidelity and the latter wins on all areas where this is lacking.
Since my company uses this firm to manage 401k for us really don’t have much choice in apps...

The information is great but the iPhone screen is a little small and the iPad keyboard is much faster and more accurate than my thumbs. Need iPad and iPhone optimized either with another app (if its there it’s hard to find) or the same app.

I have just started using TRowePricePersonal and haven’t fully explored all of its features. HOWEVER, from what I have experienced in TRowePricePersonal is the need for some updates. It is compatible with iPhone’s Touch ID but like many other people who like to stay current with Apple’s latest products, I am a little disappointed that TRowePricePersonal doesn’t allow me to use Face ID but instead try and remember my password like a caveman. So, for starters, an update that allows TRowePricePersonal to work with Face ID would be greatly appreciated. Thus far, it is my only complaint with TRowePricePersonal .

I realize that the brokerage is not part of T. Rowe Price, but someone needs to take responsibility for it. The only way to trade stocks from T. Rowe Price accounts is via their brokerage link.

When trying to set up a trade, the small dialogues are difficult to select. Tap on stock symbol dialogue and it looks active, but it’s actually asking for number of shares!? I just can’t get a trade off in time to get filled. This is costing me money. Robinhood is has free trades and awesome, quick UI. Probably going to have to move my IRA, already moved a lot of my taxable account to Robinhood.

Time for a reality check. T. Rowe is better than this!

T. Rowe Price still can’t get it right. The negative reviews of their app have a long history and I’m not usually one write a bad one. However, when I download the latest update, and TRowePricePersonal won’t even load? Each time I open TRowePricePersonal it asks me to download the newest version. No matter that I just did the update. T Rowe Price, the only reason I stay here is because my employer uses TRP for retirement services. Once I retire I’ll be moving to a service that can give me quick, easy and convenient access to my information. You need to fire the entire app\IT development leadership or consultant and start fresh.

Love TRowePricePersonal ! My only complaint at the moment is the fact that whenever I sign in, I go through the (TSA) two-step authentication, which is what I enabled through TRowePricePersonal . Lately, maybe the last month or so, it always comes back with failed or inaccurate login, but still allows me to sign in. The information that I provide is correct, as it is the pin sent to me, but it always says not valid and proceed to sign in. A little annoying, but TRowePricePersonal works just fine after cleaning the message.

From a high level perspective, pretty good app. Lacks, however basics like showing gains / losses by percent or dollar for a single fund or across all funds collectively. Access to research is good. Would be nice to be able to get quotes.

One bug recently introduced needs to be fixed and that’s having to answer a security question at every login because the option to REGISTER the device isn’t working on my iPhone.

It has been several years now that this application doesn’t work properly and Troweprice does nothing to fix the various problems. It keeps giving out a specific error, therefore it is even impossible to properly exit the screen. Then, a while later, Troweprice sends a message stating “you haven’t closed the application, for safety reasons we logged you out”. Also in reference to what someone else wrote about updating the NAV, lucky if you get that info around 12am. It’s not 7-8pm, it has never been.

Ive used TRowePricePersonal for several years now & it has always worked well(aside from the erroneous 2-factor authentication that gets quite aggravating...& yes, ive turned it off but it continues to prompt). Since I did the most recent update, every time I attempt to open TRowePricePersonal , it crashes! I see there are quite a few other reviews with similar problems. For me, this has been going on since roughly, around new years. Please fix this.....or its time for me to go somewhere else!

Cant even logon anymore after this update…claims i use incorrect credentials, but they are correct.. since i can log into the www site before it was the initial “ an unexpected error has occurred “… but at least you could blow past that after dismissing it 5 times… i am on ios 15.1 and today was forced to update to the latest version of TRowePricePersonal … cant you guys fix what seems to be basic login issues ? Smh…. Ive tried removing TRowePricePersonal and reinstall, but no luck

Do not open a brokerage account with these guys if you plan on making trades through TRowePricePersonal. Hands down the worst brokerage platform out there. If you only need to use TRowePricePersonal to check investment balances then it works great. I repeat, you do not want to depend on TRowePricePersonal to make trades through brokerage. Nothing about it is straight forward. Annoying to use. Amazes me that they have let themselves fall so far behind. Such an easy fix.

This used to be a good app. It isn’t anymore. The updates have taken away the bar graph that would tell you your year to date percentage for your portfolio, as well as 1 year, and since inception. This needs to be put back in. You can still see them for each individual item in the portfolio. They also took away the update button which would give you your current return. WE NEED TO KNOW THIS!!!! Fix TRowePricePersonal to the way it was viewed a year ago. Stop taking things away!

Face ID is broken in TRowePricePersonal. If you change your password on the website, it retains the old password in TRowePricePersonal and TRowePricePersonal doesn’t provide a way to update the setting. You’d have to log in manually instead of resetting the Face ID from that point on. If you choose Face ID too many times, your account will get locked out.

I love TRowePricePersonal! It lets me check periodically (my choice) and see how all my investments are doing and if I need to make any changes. I love how it shows me how T.Rowe has helped me increase my investments and encouraged me that I’ve made the right choices. It helps me feel secure in my future!

TRowePricePersonal does a decent job providing account data but the login needs fixing. Any password change breaks the Face ID login and the problem can’t be corrected within TRowePricePersonal ; you have to delete and reinstall, which is ridiculous. Also, I get an inexplicable Request Failed error after every (successful) login.

TRowePricePersonal has few functions and minimal information, compared to some of the other major fund families! You cannot research a fund by typing in its name....you have to scroll through the list of funds to find it. The ETFs cannot be found with TRowePricePersonal and transactions are limited to exchanges between T Rowe funds. These are just a few of the shortcomings. Please bring TRowePricePersonal up to date and give us more!🙏🏾

Does everything I do with my account on line. Ease of navigation is excellent. If you change your password you’ll need to delete TRowePricePersonal and reinstall to get face recognition to work again ... an Apple thing.

I’ll like to test TRowePricePersonal except because I can’t login .. like some other people reported. Problem is present for months and new version don’t fix the issue. I can still login through the website, works well at safari.

Contacted support by email but they are unable to forward the message to the appropriate team, I just got a generic message suggesting me to contact support through phone .

Follow up: 3 months since I reported the issue, apps still broken/does not work

I keep getting notifications that I have been logged out due to inactivity despite having closed TRowePricePersonal from running in the background.

Certain retirement accounts are not aggregated for return calculations because T. Rowe has separate systems for small companies and big companies, so you can't get a holistic picture in charts, asset allocation, and most importantly returns.

The charts are nice but cannot turn charts into landscape view for long term trend, charts don't consolidate all the investments, charts don't show all time frame. Also, can't see total gains/losses on investment balances. Returns do not take into account fees.

This is one of the best financial apps I have used!! This is not a super limited version of their website like so many others are. You can view funds and returns, redistribute balances and change contributions, view returns since inception, and so much more.

While TRowePricePersonal tells me the current value of my funds and how much it changes in the latest trading session, the historical graphs have never worked for me or my coworkers. It just says that there is not enough data. I would say 5 years should be enough.

TRowePricePersonal offers little more than that. Some basic information of funds and that's all. No reports or projections on ones performance, etc.

I am surprised for a company valued at multiple millions and millions of dollars how un-user friendly, and un useful their app is. I enjoy the online site. But TRowePricePersonal is hardly worth my time. TRP. If you are going to compete in today’s digital world with cell phones, you’ve got to get a team together that can come up with a better app. (Or at least go back to the previous version where we could do more with it).

I have been investing with Trowe Price for over 22 years . I am completely satisfied. Easy to use website and great customer service & not to mention well-managed funds.

The current version of TRowePricePersonal is broken. I got locked out after forgetting my password and even after calling the number provided and unlocking my account TRowePricePersonal specifically will not allow me access. I can use the online browser portal just fine, but TRowePricePersonal is useless. I even deleted and redownloaded TRowePricePersonal . Completely unusable for me in its current state. When it is fixed i will edit my score.

I use about four financial web sites. T Rowe Price has made it easy to check your investment and initiate a Sell transaction. They provide very immediate emails on my transactions.
Please limit any “ improvements”.

I routinely use TRowePricePersonal for all of my investment planning, analysis, and trading. It gives me all the information I need and it is easy to use. I like the graphics which make it easy to understand what I am seeing.