Contact UFC Support

Ive loved the UFC for years but this app pisses me off every time I use it. Its response times are pathetic and leads to constantly force quitting on me when trying to pause a video seems to be too hard a task for the app to handle. Seems impossible to scroll through the videos of a specific season I’m searching since the app thinks I want to open every video I’m trying to pass over. Something I’d love to see implemented into this app is a “continue watching” section. There’s been plenty of times where I’m in the middle of a video and have to drop it to go do something. By the time I get back the app has decided I was done and closed out. Then once I reopen the app I have to manually search the exact episode/fight I was on and after all that extra the app doesn’t even recognize that I’ve watched any of the video yet and starts from the beginning. Ive got great internet and a perfectly fine phone but this app runes like its in beta and on the oldest OS to date. Its absolutely garbage to have to pay a good sum for a service just for it to run as if my old high school buds developed in back in ‘08

The worst app I’ve ever used, that is supporting a major organization. I’d expect this kind of haphazard design from someone in their garage experimenting with making an app. The entirety of the the design is not only confusing and really not user friendly, but there are repeated links that take you to the same things over and over in a loop of madness. There is nonexistent customer service even though they proudly display a “chat now!” Option. I had that stupid window open for over and hour at one point and was still “waiting for an agent” I’ve also never gotten a response from their email option. But nothing tops paying for a pay per view fight, BUT what you get is literally only the title/main event. You can’t watch ANY prelims or anything else unless you also buy their crap subscription, and even then, your area might be blacked out for some unknown reason that they won’t explain so you can’t even PAY to watch anything else. What a poor excuse for an app. Nothing but greed and laziness went into it. Never ever will I download or use this app again. Who ever is in charge and or created it needs fired. Smh.

The playback controls are almost non-functional. It doesn’t reliably respond when you touch the screen to bring up the controls and then the controls respond insanely slowly (like waiting 30 second to a minute to FF 30 second, or dragging the progress bar just not working). None of this is my internet connection. This is the only app that doesn’t do playback effectively. Also, scrolling down the available material (with its hard to follow organization) is choppy and very slow. This is made worse by the fact that the “recently watched” list is all the way at the bottom. It is also absurdly difficult to find an event that is over but was on in the past 24 hours. That should also be a separate section and near the top of the main page. The content is really solid. Everything else about this app is a total disaster. If it weren’t for the monopoly on the content, I can’t imagine anybody would use this App. For example, I wouldn’t even consider having Netflix if it worked this badly.