Contact Cleartrip Flights Hotels Bus Support

by Wolfgang, W.

Cleartrip used to be the place to go but sadly, that is not the case anymore. The prices have gone up and they’ve become somewhat greedy. Sharing and selling customer information in order to make money. Not a good idea. I know many people that have stopped using Cleartrip because of this. I’m now forced to use flight network and cheapoair to book my tickets because Cleartrip prices have gone way up! It’s really not good to do this to your long time customers. You’re going to loose business doing such things in the long run because people will leave negative reviews for you. The app updates are almost completely useless as well. Not to mention, that they charge a convenience fee!?!?!!! When you’re booking a flight form Cleartrip they charge you a desperate convenience fee which no other website does... That is how they steal from you without you even knowing about it. No other website or business that I’m aware of charges a convenience fee. They don’t tell you about it until you’ve picked your flight and you’re ready to pay for it... Suddenly, it pops up and says that you have to pay a convenience fee which can be anywhere from 30-50AED depending on the price of your flight. Ridiculous and outrageous. I’ll never be using Cleartrip again because of the things that they do. Greedy business that does not care about their customers.

by Pradeep.medico92

I had to cancel my flight tickets on March 20 due to corona pandemic, then coming to the refund, they made me wait for 60 days and it’s May 20, still haven’t got the refund. When email cleartrip, they said Cathayapcific airlines is not responding to them. So I called Cathaypacific airlines global customer care and got to know that cleartrip haven’t cancelled my tickets yet and they kept my tickets open. And then I tried to contact cleartrip mentioning the same, and at this stage cleartrip stopped responding to my emails because they knew that they were just deceiving me by keeping me waited for more than 2 months and giving stupid reasons every time. This is how cleartrip service is. Guys, I request everyone to book tickets with their trusted travel agent or if possible directly with the airlines. NEVER CHOOSE CLEARTRIP FOR YOUR TRAVEL. THEY WILL MESS UP EVERYTHING. YOU WILL BE PSYCHOLOGICALLY TORCHURED. Please save yourself.

by Datazndood

I booked with them three tickets to India from US. My flight was cancelled and they kept my money. Basically thieves mascarating as a travel agency. They don’t have emergency customer care. You have to make an appointment just to speak with them, they call you back after two hours. If you are in an emergency, tough luck. If you are not from India (even if you are) forget it. The techs (Indian) are clueless and the ones who are competent enough just give you the run around. I hope you read these reviews and decide otherwise. Throw your money off a bridge before booking with these bandits (cough) I mean agents are criminal.