Contact Envision Financial Support
Company Name: First West Credit Union
About: Use our Envision Financial Mobile App for all your banking needs, anytime,
anywhere. Check your account information, transfer money, deposit cheques, pay
bills, make calculations, open additional accounts, set up alerts, and
more—all from your iPhone®, iPod Touch®, or iPad®! Plus, you'll have quick
access to our rates and branch contact information.
Envision Financial Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First West Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Envision Financial Website
Privacy Policy: https://www.envisionfinancial.ca/privacy-security
Developer: First West Credit Union
Can I trust Envision Financial app?
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3 Most reported problems 😔💔
Newest App Disaster
by Bogused
Fixing things that are working well doesn’t work! The last app made it easy to get into my acct. in two steps! This is an exercise in frustration by added so many step and codes It’d be faster to drive to the bank!! The new app designers get a trophy for turning a formerly great app into a long unnecessary security nightmare. Bring back the old app!
No multi account support
by Shani6047978865
This app is great but it won’t allow you to add multiple account under same app.
Eg business and personal account
Usability nightmare
by Adwiz
I want to love this app. It looks great. It does the things you want an online banking app to do. The user interface, in terms of getting to info and actions, is pretty good. But actual usage is so bad it's just an exercise in frustration.
First, there is no option to stay logged in. My iPhone had a passcode and if was stolen I would remotely wipe it, so not giving me the option is overkill.
But it gets worse. You need to enter your lengthy personal access code each time. Like many people today, I use a password manager to help track the hundreds of passwords needed for all the stuff I do. But can I copy the passcode from my password manager and just paste it in? Noooo. I have to memorize it and type it in. Every time I use the app. So now instead of just launching an app (one tap), you have to tap your password manager app, enter its passcode, navigate to the appropriate record, then write down the passcode (boy, that's really secure!), then exit that app, then launch the Envision app, then log in by typing the passcode you just wrote down. And you have to do this each time!
And the frustration doesn't end there. When you pay a bill or transfer funds, a confirmation number is generated. This is a pretty important piece of information. But can you print it, email it, or even copy it? Noooo. The only possible way to preserve that number is to take a screen shot and then open that image to record the number.
Ridiculous complexity for things that should be a piece of cake. But everything else is great, so my hope is someone sees the light of day and actually realizes how hard it is to use this app in the real world.
Have a Problem with Envision Financial? Report Issue
Why should I report an Issue with Envision Financial?
- Pulling issues faced by users like you is a good way to draw attention of Envision Financial to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Envision Financial customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Envision Financial.
