Muzy app not working? crashes or has problems?

Muzy Status

Published by Frankly, Co.

Make your own collages, photos, and more on Muzy. Over 20 million people use
Muzy as the free, all-in-one way to share their creative side.

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Common dislikes about Muzy app

- Textures won't load for months

- Error message when trying to save collage to camera roll

- App not working properly on iPhone 11 Pro Max

- Fake 5-star ratings and reviews

- Too many ads added, causing potential health issues

Have a Problem with Muzy: Photo Editors, Collages, and More? Report Issue

Common Muzy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Muzy app on iOS and Android devices. Solve all Muzy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Muzy iPhone Issues and Solutions

Muzy iOS app crashes, not working, errors
Muzy iOS app network issues
Muzy on iOS has black/white screen

Muzy Android App Issues and Solutions

Muzy has errors/crashing/not working
Muzy server network connectivity issues
Muzy has black screen

Muzy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Muzy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Muzy app crashes or not working on Iphone (iOS):

Close and restart the Muzy app on iPhone
Update Muzy app to the Latest Version for iOS
Uninstall and reinstall Muzy iPhone app
Update your iPhone to the latest iOS version

Fix Muzy on iPhone unable to connect to server/internet connection issues::

To resolve Muzy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Muzy black/white screen (blank screen) on iPhone:

Follow the Muzy iOS app troubleshooting guide Here →

Muzy Android App Issues and Solutions

Fix Muzy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Muzy app issues:

Force Stop the Muzy App
1. On android, goto "Settings" » click Muzy app. » click "Force Stop".

Update Muzy to the latest version on PlayStore

Clear Muzy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Muzy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Muzy.

Fix Muzy unable to contact server/ Muzy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Muzy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Muzy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Muzy on android.

Solve Muzy black/white screens issue on Android:

Follow the Muzy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Frankly, Co., developers of Muzy.

0% Contact Match

Developer: Photo Editor & Collage Maker

E-Mail: [email protected]

Website: Visit Muzy Website

About this app

Over 20 million people use this app as the free, all-in-one way to share their creative side. Instantly share to Facebook and Instagram or just save it for later. Make your own collages, photos, and more on this app. It's completely free, and has unlimited uploads and storage. this app is creative, fun, and easy to use - try it out!