Listed below are our top recommendations on how to get in contact with ERCOT. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ERCOT. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: ERCOT, Inc.
E-Mail: [email protected]
Website: Visit ERCOT Website
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Get Pricing Info for ERCOTBy PhotoChrisTX
I got a notification of a “ERCOT Emergency Notification Test” so I tried to open the app and it crashes and closes. Then I updated the app and same happens. Rebooted iPad and iPhone. App opens and crashes. I got a notification “End of ERECOT Emergecy Notification Test” and the app still fails to open. Just crashes. So much for the help ERCOT, given my power was out for days in February 2021 it would be essential that you create a working app to notify people when you roll the power out for several days. App opens and crashes. Not helpful.
By Niyehhhhh!!!!!
Federal regulations would require weatherproofing gas lines, but Texas has their own power grid to avoid federal regulations. With power sources frozen, Texans get to experience hours of power outages during a record low temperatures. Other states don’t shutdown power when it’s cold out, but Texas is too arrogant and wants to keep doing its own thing Do Texans really want to freeze to death to “Own the Libs”? I hope not. As for the app, I agree there should be more gridlines on the axis for time on the chart
By MoldyOldyComputerGuy
So this is what ERCOT does with its time, is it? Creating a silly, worthless app so they can pretend they aren’t sitting around picking their noses. My local utility, CoServ, is equally clueless. Sending an email to all its customers, recommending they download this stupid app. It’s a miracle Texas made it through February. I guess that’s what’s to be expected though. The governor blaming windmills for the loss of power, like a modern day Don Quixote. Ted Cruz heading for Cancun while his Texas brethren are freezing to death. Yup. That’s Texass alright.
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