Contact Bank of Ireland Support
Company Name: Bank of Ireland
About: Spend alerts for personal credit cards have arrived. Customers can now get
notifications for credit card payments as they happen.
Bank of Ireland Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bank of Ireland Website
Privacy Policy: https://www.bankofireland.com/legal/privacy-statement/
Developer: Bank of Ireland
3 Most reported problems 😔💔
Can’t log in since new update
by Drogz11
I am in the US and can’t log in since the new update. It tells me to register my device but when I get the pin sent to my mobile it doesn’t come through so I can’t register the phone and the phone it seems is now required to be able to log in via web browser. Whoever approved this new release should be sacked. Now I have to phone internationally to try to get this mess resolved. Very narrow minded to think that only people located in the UK or ROI are the only ones with BOI accounts. This needs to get fixed ASAP.
Poor Experience
by Ciaranfinn
Very poor experience with this app. Firstly the login experience is dreadful. It is slow and error prone. Secondly, the payments/money transfer section of the application is extremely limited. If you pay/transfer money there is no way to see payment of past/recent payments until they are completed or in a pending state, I would have expected to see a list of outgoing payments in the Payments section. It’s a frustrating user experience and needs improvement.
Can’t make contact
by Moses’
You sent me a note saying to contact you via Twitter or Facebook to discuss my problem. I am not on either system and won’t be. Every time I download the app it says it cannot access the Internet. yours is the only app that has this problem constantly. On my PC it needs to access my cell phone. Obviously, I cannot access your app on my cell phone so it’s a double whammy.
I am based in the states. I see other USA users have similar problems.
Have a Problem with Bank of Ireland Mobile Banking? Report Issue
Why should I report an Issue with Bank of Ireland Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Bank of Ireland Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bank of Ireland Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bank of Ireland Mobile Banking.
