BBC Mundo app not working? crashes or has problems?

BBC Mundo Status

Last Updated on 2024-07-11 by BBC Media Applications Technologies Limited

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Common BBC Mundo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BBC Mundo app on iOS and Android devices. Solve all BBC Mundo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BBC Mundo iPhone Issues and Solutions

BBC Mundo iOS app crashes, not working, errors
BBC Mundo iOS app network issues
BBC Mundo on iOS has black/white screen

BBC Mundo Android App Issues and Solutions

BBC Mundo has errors/crashing/not working
BBC Mundo server network connectivity issues
BBC Mundo has black screen

BBC Mundo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BBC Mundo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BBC Mundo app crashes or not working on Iphone (iOS):

Close and restart the BBC Mundo app on iPhone
Update BBC Mundo app to the Latest Version for iOS
Uninstall and reinstall BBC Mundo iPhone app
Update your iPhone to the latest iOS version

Fix BBC Mundo on iPhone unable to connect to server/internet connection issues::

To resolve BBC Mundo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BBC Mundo black/white screen (blank screen) on iPhone:

Follow the BBC Mundo iOS app troubleshooting guide Here →

BBC Mundo Android App Issues and Solutions

Fix BBC Mundo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BBC Mundo app issues:

Force Stop the BBC Mundo App
1. On android, goto "Settings" » click BBC Mundo app. » click "Force Stop".

Update BBC Mundo to the latest version on PlayStore

Clear BBC Mundo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BBC Mundo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BBC Mundo.

Fix BBC Mundo unable to contact server/ BBC Mundo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BBC Mundo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BBC Mundo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BBC Mundo on android.

Solve BBC Mundo black/white screens issue on Android:

Follow the BBC Mundo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BBC Media Applications Technologies Limited, developers of BBC Mundo.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BBC Mundo Website

Privacy Policy: https://www.bbc.com/mundo/institucional-36400009

Developer: BBC Media App Technologies

About this app

Si deseas recibir notificaciones, Airship almacenará en nombre de la BBC un identificador único relacionado con tu dispositivo para poder brindar este servicio. Disponen de videos y una amplia galería de imágenes para estar al día de las noticias que suceden por el mundo. Para dejar de recibir notificaciones de BBC Mundo dirígete al menú "Notificaciones" de tu dispositivo. Con la aplicación BBC News Mundo pueden acceder a la ultimas noticias latinoamericanas, así como internacionales. Manténgase al día de las últimas novedades por cortesía de la BBC con nuestra red de periodistas situados por todo el mundo. La aplicación puede ser configurada a sus intereses y gustos, para no perderse las noticias. Manténganse al corriente de las novedades en diferentes países, incluyendo novedades en México, Colombia, Brasil, Venezuela y muchos más. No se procesará ningún otro dato personal tuyo (como nombre de usuario o dirección de correo electrónico). Disponen también de una gran variedad de artículos sobre economía, ciencia, bienestar, cultura y deportes. La BBC conservará de forma segura tu información y no la compartirá con terceros de acuerdo a su política de Privacidad y Cookies.