Are you having issues? Select the issue you are having below and provide feedback to The Strad.
Complete guide to troubleshoot The Strad app on iOS and Android devices. Solve all The Strad app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Newsquest Specialist Media Limited, developers of The Strad.
Contact e-Mail: [email protected]
You will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product. -You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period. -Payment will be charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased. -If a subscription offers a free trial, at the end of the trial period, you will be charged the full price of the subscription. A subscription will start from the latest regular issue at the time of purchase. -The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period. You may cancel a subscription during its free trial period via the subscription settings on your iTunes account. It is essential reading for anyone in the string music world. - Try before you buy with our FREE 30-DAY TRIAL available exclusively for Apple users. - Enjoy exclusive VIDEOS, AUDIO CLIPS and INTERACTIVE LINKS. This must be done 24 hours before the end of the subscription period to avoid being charged. Every month it brings you the latest news, commentary and analysis, in-depth articles, interviews with star string players and retrospectives on great musicians of the past, masterclass sheet music section and much more. Within TheStrad users can purchase the current issue and back issues. Users can register for/ login to a pocketmags account in-app. Existing pocketmags users can retrieve their purchases by logging into their account. The Strad is the most authoritative and influential string music magazine, read by makers, musicians and teachers since 1890. We recommend loading TheStrad for the first time in a wi-fi area so that all issue data is retrieved. This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms. Help and frequently asked questions can be accessed in-app and on pocketmags. This is a free app download. Subscriptions are also available within the application. If you have any problems at all please do not hesitate to contact us: help@pocketmags.