Contact Freegal Music Support
Company Name: Library Ideas, LLC
About: Freegal Music is a free music service that is provided to you by your
participating public library.
Download and/or stream music on any compatible
device.
Freegal Music Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Library Ideas, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Freegal Music Website
Privacy Policy: https://www.freegalmusic.com/privacy-policy
Developer: Library Ideas, LLC
Privacy & Terms:
https://www.freegalmusic.com/privacy-policy
Can I trust Freegal Music app?
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3 Most reported problems 😔💔
This used to be a good app, but now...
by Romagitana
[edit 8 Aug 2020]: Earlier this year the app started working, where I was able to log in. But today I went to use it and again it won't let me log in. My library's not showing up in their selection again, thus no place for me to enter my library card number to log in. Their website isn't compatible for my phone browser so I can't access that way either. Can only access Freegal through my laptop now.
[Previous review]:
I can no longer access my library through it. The app gives other libraries in the state but not the one in my area. I can still log in to Freegal on my computer through my library website. But the app had made it easy to listen while "on the go."
Besides this, when I logged in with my computer recently, I found all my saved streams, wishlists, and download history have all been deleted from my account. Between that and not being able to use this app, it's been quite disappointing.
Functionality needs work...... badly
by [ Killuminati ] 2010
Please fix the errors below.
1. after pausing a song, anytime I return to the app that song immediately begins playing on its own. Someone else mentioned this issue, and it still hasn’t been fixed.
2. after your list of downloaded songs is sorted, leaving the list reverts the list back to the default setting.
3. if I select a song from my download list, it will only play that one song and stop after that. There is no way to continue a stream of music beginning with the song selected— the only option is to play all songs from the beginning of the list to the end.
The most recent update ruined my music organization
by GameFan22
I spent quite a bit of time organizing my downloaded music into “subject” groups so I could stream specific types of music. I have especially been listening to my nature sounds as Covid disabled me and I now have trouble tolerating music with lyrics. Now my hundreds of downloads are disorganized and random, so I can no longer choose what type of music to listen to. Who thought this would be a good idea in an update? I’m very frustrated.
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- If you are a Freegal Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Freegal Music.
