Burner app not working? crashes or has problems?

Burner Status


I have a problem with Burner

Are you having issues? Select the issue you are having below and provide feedback to Burner.



⚠️ Most reported problems ⚠️
Something else
60.0%

Not working
25.5%

Login
7.3%

Crashes
3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 33 Reported Issues:

M
Mark 2024-07-10

when i try to open the app, i get a screen that I have never seen before: it has a picture of 3 phones at the top and the following text "Your phone's other number. Pick your own phone number, Make unlimited calls, enjoy built in spam blocking" with a box to click "get started", when i click "get started" the next screen says "Sign in to burner"...with 3 options... option 1 is to enter in my burner phone number, option 2 is to sign in with google and option 3 is to sign in with facebook option 1 attempt results in text code sent to phone which i tried and and it kept "trying" to connect or open, but nothing options 2 and 3 results in nothing happening I almost feel my phone is trying to be hacked for information...i don't want to clear or uninstall for fear of losing my burner contacts..will i lose my contacts if i uninstall or clear data?

L
Lauren Shipp 2024-01-06

Why are my texts failing ? I was texting fine and then error message said texts failed.

B
Becky Raymond 2023-11-20

I try to log in and it says request limit reached.

J
Joanne Ambrose 2023-10-21

Not receiving my messages that were sent

M
Michael Roitman 2023-10-05

i have ios 17.2 public beta and i tried the regular ios version - same thing. App keeps crashing randomly. App takes me to loading screen to put in the phone number but the code is texted to me, but app is frozen and i cant put in the code. Now its telling me to try later troo many requests or something. I spent alot of money now and its not right.`

J
Jessica 2023-09-26

I am not receiving all my messages, and sometimes extremely late. Just today I received messages from 2 people that they sent on Sunday!

R
Rachel 2023-09-15

notifications aren't working- settings on phone and app are all turned on, tried restarting and reinstalling but stil not getting notification badges or screen notifications

J
James M Dillard 2023-07-24

Cannot delete contacts, they keep coming back. I've contacted you guys several times to no avail, guess it's time to find another app to use

J
Jeremy 2023-07-11

Account Error It looks like there is an issue with your account. Please contact support@redacted for assistance. What should I do?

J
James M Dillard 2023-07-03

Cannot delete contacts. They keep coming back. Tried reinstall, no help

S
Stephen 2023-05-15

I just started a subscription with burner and now the app won't load

P
Patrick 2023-04-20

It says “Account Error It looks like there is an issue with vour account. Please contact support@redacted for assistance”

M
Mitch 2023-04-14

When I open the app it goes to a page that has a pic of 3 phones and some marketing info. I have restarted the phone. I have reloaded burner but to to avail

J
Jane 2023-04-09

Request limit reached for this action please try again later I can only receive text but I can’t answer them, more than 15hours now

C
Cameron 2023-03-29

Burner app opens to one frozen screen and unable to use it. Tried to delete and reinstall several times. Seems others here are having the same problem.

L
Liliana 2023-03-29

I don’t know what’s wrong I have been trying to text and it says error

C
Chacha 2023-03-01

Anyone else unable to send texts? Says request limit reached . Does anyone have experience and know how to resolve?

C
Chacha 2023-03-01

Request limit reached. Not cool for something I’m paying for

R
Rachael Chiappetta 2023-02-10

My app keeps crashing. I tried restarting my phone, closing out and restarting the app, and just uninstalled the app and the reinstalled it with no improvement. When I click the "get started" button it just crashes the app.

S
Success 2023-02-02

Text messages are not working..only can receive messages...pls fix

M
Micheal 2023-01-31

Request limit reached for this action please try again later I can only receive text but I can’t answer them

J
John Harnois 2023-01-08

Not sending getting 0 error messages

D
Dda 2023-01-06

Burner won't send messages. There's an error code: "Burner.CommonError error 0"

C
Chris 2022-12-19

iOS app won't load, crashes immediately. been that way for weeks. deleted reinstalled, nothing works. complete waste of $$$

B
Brandon Rutten 2022-12-11

Burner App crashes right away and won't load.

J
Jason 2022-11-02

Cannot send/receive. Says Unable to send message The operation couldn't be completed. (Burner.Common-Error error 0.) Never had this issue in the many years I've used the app.

S
Steve 2022-10-30

My app isn’t working. 9412161860. I’ve already deleted and reinstalled the app.

E
Ezzie Jr 2022-10-21

For some reason I'm getting a message that says request limit reached on what I assume is all of my lines I pay for 10 of them.. I tried three of the 10 and I got that message.... Honestly I'm only sending you this to let you know that this is the very first time I've ever had an issue with your app somebody needs a little bit of recognition for developing something that works so flawlessly 100% of the time, for a year. So I want to thank the developers of this app for making something that runs like my hooker girls stockings.... And just everybody knows, if you get the hunch that they're doing something behind your back and you got to go looking for it...... ......You already know

L
Linda 2022-10-17

Texts not sending. Message: Request limit reached

A
Alli 2022-08-26

A few minutes ago, I sent a few short texts from the Burner app to someone not using Burner app and they received multiples of my texts.

M
Marvin Starkey 2022-07-15

Request limit reached for this act fail showing up on my app

D
Darrel Abbott 2022-07-04

My texting quits allowing me to send messages but I can still receive them. I have the 10 number subscription and its as if they (you) are limiting the amount of texts I can send. Are you throttling my data?

P
Phil 2022-05-18

My app keeps crashing about a quarter second into opening it. I’ve restarted and rebooted my iPhone twice. Don’t want to delete and reinstall because it has data I don’t want to lose. I have updated my iOS and burner app. What should I do?

Showing 1-33 of 33 reported issues:

Have a Problem with Burner: Second Phone Number? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: support@burnerapp.com

Website: 🌍 Visit Burner Website

Privacy Policy: https://www.burnerapp.com/privacy-policy/

Developer: Ad Hoc Labs, Inc




‼️ Outages Happening Right Now