Contact Buona Support
Company Name: Buona
About: The MyBuona app makes ordering your Italian Beef Sandwich or favorite Buona item
easier than ever. With every order, you rack up points that can be redeemed at
any time for free items! You don't want to miss out.
Buona Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Buona. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Buona. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Buona
Verified email ✔✔
E-Mail: mybuona@buona.com
Website: 🌍 Visit Buona Website
Privacy Policy: https://buona.com/privacy-policy/
Developer: Buona
Read 12 Customer Service Reviews 😭😔💔
The app stopped working today. Have tried to correct on my own with no success. Tried to change password, but responds email is already in use. How can I get back into app to see and use my points.
To whom this may concern my lady and i would stop by your mount prospect store a couple of times a week until you srarted your app program you say i have 2300plus points thats great but i have a flip phone [no apps] ive stopped a number of times at your MPstore and the team over there could not do anything we love your food but until i can use my points forget eating at your stores can you send food coupons to use my info is Eugene Lebeau 2311 Kingfisher Ln Rolling Meadows Ill 60008 pnone 224 558 1480 miss your food
Don't know my account number but, I moved awhile ago and thought we had updated info. I need to make sure that my new phone number is on account so when I go in to eat and they ask for phone number you all have it right. NEW Phone Number 847-947-8025. Please link my account for this phone number. OLD NUMBER: 847-299-0386 is dead. I can't get at any points I've accrued ( at least I think they've been accruing). Need more info?? E-mail me. Thanks
I think it's terrible that you make it so difficult for people to ask you a question w/o having to give their credit card info for $5.00. Shame on you. The chat line closes if you don't give your credit card no., that's bad business.
I need to link account 176912867726 with new account. Or delete all my accounts and let me start from scratch.
I have mt old membership #7690000000517625/ phone 773-502-3814 and a new account 773-502-3814 that need to be linked so that I can use my points and sign in to app with new account.
The can’t get into the app. It is not recognizing my email and password
Purchased in charge card and didn't get points. Buona Beef in Itasca order ID. #AAAN4KCV8WBF Order no.138. Would like points.
I have an old MyBuona Membership Rewards account (6049581000004916456) under phone# 630-969-4799 that I would like to link to my new MyBuona account phone# 630-258-8694. Your app will not let me link the two accounts together. Thank you.
The app is a waste of time
by Dont Bother Disappointing
You can’t customize your order period. If you add or subtract an ingredient to your order, the app sends an obnoxious error message. The last time I ordered something I couldn’t customize anything. I had to order the item as is and was disappointed as I wanted additional ingredients and was willing to pay the difference but I guess they don’t want the additional business. I was going to try to order there tonight on my way to work but it’s pointless as I can’t customize my order and I don’t have time for the drive through. But what do they care anyways? Don’t bother downloading the app. It’ll save you time to just go through the drive through.
Love the food. Hate the app.
by Comet MACE
There are about 8 issues with the app that are obvious when trying to order online. The map doesn’t show location details on the pin, picking a location does not zoom to that location on the map. Popup windows appear over buttons you need to tap and prevent you from tapping. You can’t set an item’s count to zero in the cart. You have to clear the entire cart. There is no navigation hits on how to checkout (you have to tap the tiny “Subtotal” label in the lower right). It doesn’t remember what location you’re ordering from. There no quick way to get to the cart. I could go on and on...
Took a bad app and made it worse
by C48663
Really only used this app to scan my Rewards card but that functionality has now disappeared. However, they have added phantom notification alerts that cannot be cleared and always shows a number in the corner of the app icon so that is a bonus annoyance. On top of that, it appears they have devalued the Rewards program as I used to receive an award after 100 points, now the app tells me I need 250 points. While we’re at it, why are all of the Reward levels (gold, platinum, etc.) the same?
It’s a shame. The food is still good but this app is horrible. Time to delete.
Have a Problem with Buona? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Buona to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Buona customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Buona.
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