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Company Name: First Federal Bank of the Midwest
About: First Federal Bank of the Midwest provides personal and business banking services.
Headquarters: Defiance, Ohio, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for First Federal Bank of the MidwestContact First Federal Bank of the Midwest! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
This may be the worst mobile banking app
by SHUbaseball10
Countless times you will have trouble signing into your account because the system doesn’t recognize the password. Once it does you will be asked to put in your phone number to “enroll” in mobile banking even though that number has been tied to your account for years so it will say number is already in use. (Well duh I have used this number on this account for almost 6 years) so since I can’t give a new number I am unable to get into my account and customer service just says delete and reinstall the app which doesn’t work. This app is really making me reconsider who I am banking with.
Pretty terrible.
by SabrinaEpic3
Of course, I too was merged from the Home Savings bank. This app was okay at first. Now, it’s constantly making me type in my password even tho I’ve enabled Face ID MULTIPLE times. Not to mention that now, I can’t log into the app at all. I literally JUST reset my password on my computer and I still can’t log in. Says that my online banking has been locked but I can still log into it on my computer? This app is ridiculous and is starting to make me consider other banks at this point.
Poorly designed app that glitches
by Desiree Reckner
Even though I have a passcode enabled, the app has asked me to create one as if I don’t already have one. There have also been times when the app doesn’t accept my passcode and tells me it’s incorrect. Right now my available balance is off by $130. I wish that to the right of transaction details, my current balance would show in addition to the cost of the transaction.
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- Pulling issues faced by users like you is a good way to draw attention of Your Premier Bank Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Your Premier Bank Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Your Premier Bank Mobile.
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