Contact First Internet Bank Mobile

Contact First Internet Bank Support


Company Name:

About: Monitor and manage your First IB accounts with just a few taps through the First
IB mobile app. The app gives you easy, secure access to your accounts from the
palm of your hand.


 
  2026-04-07

First Internet Bank Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First Internet Bank of Indiana



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit First Internet Bank Website

Privacy Policy: https://www.firstib.com/privacy-security/privacy/

Developer: First Internet Bank Of Indiana





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3 Most reported problems 😔💔

4.7 out of 5

Pretty Upset

2026-05-25

by Con Man 206

i made an account yesterday and everything was fine and i was able to use the app and spend money yesterday and all last night but then they decided to put my account on hold this morning.

i need to access the money on my bank account asap. this is extremely inconvenient and i’m upset that you guys decided to do this without letting me know so i could have transferred or zelled money to myself so i could’ve used it before you decided to put my account on hold for no reason. super disappointing. i called your customer service line twice today and they did not help me at all. i don’t know the reason why my account is on hold and they said it would take 1-2 days!? for what??

Sad... no check deposit now & after all these years

2026-05-26

by *%"!

Been a customer since FIB's earliest days. Now, after I updated my iPhone XR to IOS 16 & my iPad 3 to IOS 15.7 can no longer deposit checks. I live in Seattle. Check deposit function yields an undiscernable Grey box... portrait or landscape. Repeated calls & an emails has garnered no response. It's a problem that will require a new bank. 🙁

Broken check deposit

2026-05-27

by Caewok

Cannot deposit a check as of the last update. Tells me to rotate my device to take a picture but doesn’t do anything after that. Just a blurry screen with the message on top. Regardless of whether lock is on or off. Have to force quit just to use the rest of the app.




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  4. If you are a First Internet Bank Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using First Internet Bank Mobile.


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