Contact Moovit: All Transit Options

Contact Moovit Support


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About: Moovit is leading Mobility as a Service (MaaS) provider and #1 public transit app.

Headquarters: San Francisco, California, United States.



Moovit Customer Service 👿🤬😡😠💢😤

Moovit: All Transit Options Contact Information

Listed below are our top recommendations on how to get in contact with Moovit: All Transit Options. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Moovit: All Transit Options. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Moovit App Global LTD



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Privacy & Terms:

https://support.moovitapp.com/hc/en-us/requests/new?ticket_form_id=175869

https://www.facebook.com/moovit

https://twitter.com/moovit

https://moovitapp.com/en-us/legal/terms-of-service-en




Read 4 Customer Service Reviews 😭😔💔

4.6 out of 5
Umathevi Marutha
2023-07-29

Date:30-07-23,Where are the mrt bus from mrt Taman Connaught T412 ,we are waiting since 6.30am..pls sir some of us need to go to work...always like this,how can?

Great app if you can deal with ads

2022-04-27

by The Lovely Darling

I’ve had this app for almost a year now and they just started putting ads into the app heavily. I mean nobody likes ads of course and they’re annoying to deal with but when you’re standing outside afraid to miss your bus trying to figure out where to go or if your phone is on 5% and you’re figuring out what bus comes next before it dies and then an ad pops up in your face. It’s extremely frustrating and sometimes stressful to deal with. I understand this app doesn’t really have a choice considering they aren’t earning money any other way that’s why I kept the app and tried dealing with it but I wish they did it in a better way or come up with a better way to show ads because this is honestly ridiculous and I’m starting to hate the app. I used to recommend this app constantly to all my friends and family because we all took public transportation for school or for work but now I want to delete it myself honestly.

Too many ads with the new update

2022-05-04

by J Tarn

I have been using this app for about two years and it has been working great (especially during the time when there were no ads). The update a few months ago added pop-up ads which was quite annoying at times but is tolerable. The latest update with video ads, however, was so inconvenient for users since you have to wait for a few seconds before closing the ads. This is not some game apps where people are willing to sit through the whole ads just to get some bonus. To developers, please remember that people only click on this app to get to somewhere they want to be. We only use this for a few minutes per day and would not worth our time looking at all the video ads in this app when there are other options that works similarly (some with even better ui) but without ads.

Arrival times are always wrong.

2022-05-11

by From Detroit With Love

This app is wonderful for showing me how to get anywhere. I moved to Israel from the US and regardless of my horrible Hebrew skills, I can travel anywhere comfortably using this app. The huge drawback is arrival times of busses and the stated end-of-trip arrival times.

When waiting for a bus, often a green real time indicator will show a bus is arriving in X minutes. But I find I need to add about 2 extra minutes to that number in the end. Or it will say the bus is arriving in 1 minute, but that displays for 4 minutes.

I have been late to almost every single meeting I have planned using this app. To the point of where I now know I have to add 30-75 extra minutes to Moovit’s estimated arrival time. One time I was 2 hours late to a meeting 18 km away because Moovit gave me a trip plan where the buses never showed up! No holiday, no road construction, no Shabbat, just a regular day.


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Why should I report an Issue with Moovit: All Transit Options?

  1. Pulling issues faced by users like you is a good way to draw attention of Moovit: All Transit Options to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Moovit: All Transit Options customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moovit: All Transit Options.


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