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They cancelled my tickets I'd booked months in advance and planned childcare around. Then the "voucher" they gave me (instead of... Show more a refund) didn't cover the price of new tickets so I had to pay extra, and for an inconvenient day. Now I'm just worried it's a scam and they'll cancel my next tickets too.

i like another copy of my ticket i purchased for the exhibit on King tut in Atlanta Ga dec 29 2023 I miss place e the first con... Show more formation on that day jabjab@redacted

I purchased premium ticket for Candlelight Concert in Perth. Money taken from my card but ticket never arrived despite many requ... Show more ests via email. This is a scam buyer beware!!!!

I purchased 3 tickets for the michaelangelo sistine chapel event for August 27th. When we arrived there, the venue was closed a... Show more nd the event canceled. Requesting refund for the tickets

My son got sick and I contacted them PRIOR to the event. At that time they offered to exchange the ticket. I emailed them back a... Show more nd the ghosted me for the day then the next day came and the event happened. I then received an email my case was closed.I replied that they did not reply to me how could the case be closed then they said the event happened so I couldn’t exchange! They are thieves!!! Do not use!! Even when I purchased the tickets I never even received confirmation I had to show them proof that they charged my PayPal!!! Common thieves!!!

I was unable to make it to an event due to an unsafe situation at my workplace. I explained this to 4 separate Fever agents, as... Show more they are giving me the runaround and using automated replies. They will not refund or exchange my tickets. I asked, on compassionate grounds, if I could book for another date and time since they already had my money. They refused and sent me automated replies. I have asked numerous times to speak with someone, live, but no response. This has been an extremely frustrating and upsetting experience overall. There is a huge lack of customer service, lack of transparency and they treat the customer with no respect. I want my money back or at least a rebooking at no extra cost. It's despicable that this company keeps the customer's money and does not do anything to resolve a problem satisfactorily when it comes up. This company is a scam - do not waste your hard-earned dollars using it. Use a reputable organization to purchase tickets to events or contact the venues directly. I am so upset and disappointed with Fever!

I purchased 2 seniors tickets for show on 11/08 and was charged for one extra ticket at normal price. Need to correct this probl... Show more em by a credit. Please contact me @ 732-991-3937.

Fever WILL NOT allow YOU to change the dates or times of your event or even cancel altogether. They require you to email your r... Show more eason and then they decide if it's valid. They cancel your tickets and give you a voucher only. They also keep the fee they charge with every ticket purchase. IF you repurchase tickets to the exact same event, date, and seat price they charge an extra "booking fee". EVEN if you did all this within minutes of buying and canceling your old tickets. A multimillion-dollar company and they steal more money from you in extra fees even after their email states: "Your voucher is ready! It has the same value as your old purchase, which is now canceled. You can use this voucher to go back to the experience and buy a new date and/or time at no additional cost". "5. Make sure that the total amount to pay is correct. If you select the same number and type of tickets as in your old purchase, the total to pay should be 0". As a native English speaker, it sounds like it will be an easy ticket swap. Email representatives basically say "oh well". Obviously not written by native English speakers or written to deceive you. Aside from being poorly written, the customer service is zero help. The customer is always wrong with this company. Proceed with caution.

I like to have send me a verefication of my tickets for the 30ed at 10:30 please I was supposed getting an e- Mail I my did era ... Show more eraised by mistake thank you

I will never use Fever app again and I highly discourage anyone from using it. Several months ago I purchased VIP tickets for th... Show more e Van Gogh experience in Seattle for October 14, 2021. I logged into my Fever app last week since it’s getting close to the event, and I wanted to get location details. When I logged in, it suddenly showed that the event for the date I purchased was canceled. I got no email, no notification whatsoever in the last few months since I purchased the tickets notifying me of this, and I was charged for the tickets but never refunded. I sent messages through the Customer Service messaging system in the Fever app multiple times. Finally someone got back to me and said that they sent me an email when the event was canceled , which is untrue. I have the Fever email address saved in my contacts, and when I ordered the tickets bank in March, that email did not go to spam or junk. I went ahead and took the time to sift through all my trash and junk and spam email boxes and there is nothing from Fever. So I then messaged again and said that I would like the vouchers for a different date for the event which is what the person first told me after I reached out multiple times. I’ve gotten no response again and no refund. Unbelievable.

I bought VIP tickets for Van Gogh in Seattle 4 months ago and have not been able to find them. The event is the weekend before T... Show more hanksgiving. I have emailed twice over the last 4 weeks and have recieved no reply. I will dispute the charge with my credit card company. Do not use this ticket service.

I purchased 2 tickets to an event. I received notification that the event changed dates due to COVID and that I needed to go ont... Show more o the app and change my date. Email directed "it will ask for a new charge but don't worry you will not be charged." I was charged again. I called Fever and they offered to refund both sets of tickets. I received one refund but not the other. I called and they told me I needed to contact my bank since they did send me my money. I am friends with the manager of the bank and he confirmed I never received all my money back. I called back to Fever who insisted they sent my money back to me and would not be offering any additional refund. I called back again and was hung up on. Each time I call now the phone only rings, no one picks up

i purchased my tickets SIX months ago and just received an email now (less than 48hrs before my event) that they are requiring p... Show more roof of vaccination. I WANT A REFUND. you need to give people more notice this is unacceptable. there is absolutely no customer service for this bullshit website

I booked a ticket for an exhibition in London on the 29/09, tomorrow, but the app doesn't work. I have been trying to open it si... Show more nce yesterday. I emailed Userforfeedback@redacted and so far I have not received a feedback. Can you please sort out this matter for me, please?

I was looking to change the date of my event and contacted support to see if it was possible. They advised me to request a cance... Show more llation of my original event and then I would receive a voucher worth the amount I paid for the tickets to apply to the preferred date. The voucher never appeared in my account and they are not responding to my emails to address the issue. I'll be contesting the entire charge through my credit card.

HORRIBLE BUSINESS. MULTIPLE TIMES I HAVE SPENT AN ENTIRE DAY TRYING TO CHANGE TICKETS THEY SAID THEY WOULD GIVE ME A VOUCHER TO... Show more EXCHANGE FOR ANOTHER EVENT BUT THERE WAS NO VOUCHER IN MY ACCOUNT. IT IS BACK AND FORTH ALL DAY WITH OUT GETTING ANSWER OR RESOLUTION. CAN NOT TALK TO ANYONE. I START A LIVE CHAT AND THEY SAY HOLD ON AND THEN SAY THERE IS NO ONE SO LEAVE A MESSAGE. DO NOT USE FEVER FOR ANYTHING!!!!

I have been trying to reschedule my Van Gogh event, or cancel if necessary. I am not receiving any response to my request, will... Show more soon be disputing the charge through my CC company if they do not reply.

Purchase two VIP experience tickets in March for the 4th of August. Today I logged in to make sure of the address before leavin... Show more g our home and and it said canceled. I sent a message to the ticket agent FEVER and they’re offering us a voucher with no explanation as to why they canceled our tickets. We want a refund of our money we don’t want a voucher.

Have to cancel Van Gogh event in DC for 11/10. Was told that we can get a refund. Please respond.

I have not recieved my tickets for the van gogh experience which I was booked for tomorrow 3rd August please send them to me on... Show more jomiddleditch2003@redacted

Purchased tickets but never received

I need someone to contact me as I have not received my tickets to the Van Gogh Experience.

This particular way to purchase tickets is ABSOLUTELY AWFUL! I purchased tickets on 07/02/21. I can’t find my tickets, no answe... Show more rs from emails or chat. My bank account has be debited. I bought tickets and then was directed to download app to get access to tickets. This does not work, says I have not bought tickets.

Purchased 4 tickets. Can't find/access them. No telephone # to call....all attempts to reach customer service just keeps you go... Show more ing in circles, taking you back to FAQs each time and getting no actual help!

I have sent countless emails about the rescheduling of an event that I can not make . They didn't even off customers the option ... Show more to get a refund and just said..this is the day you will now attend??? I would like my money back and doubt I will see it

I bought a ticket with the wrong date and wrote them to change the date but they never responds back. The event pass and money w... Show more as not refund

8x I've tried to put a verification code into my app. Nothing happens. Very frustrating. Why isn't there a phone number. Go to w... Show more atch a video and it was in Spanish. Try to put info on a line and it won't take it. This is terrible. I've spent so much time on this

I ordered 2 tickets for the Bach to Beatles concert in Denver on Aug 11th. I only got a QR code for one ticket. Can you confir... Show more m I got 2 tickets? Thanks

I have purchased 2 senior tickets for Michelangelo Sistene Chapel Adventure for July 15,2021 at 11am in Charleston, SC. The t... Show more icket id number is 17432936. We downloaded the app on google since they were purchased from that site. We followed directions b ut there is no spot to see tickets an d download tickets. At this point t I am wondering if i hav e been scammed? Please respond ASAP via em ail or via phone . Text to 9142637662

I want my tkts to the van gogh experience

I've been emailing for weeks and all I've gotten is an automated response back. Do they have actual people working for this comp... Show more any? I have been trying to get a refund for weeks. My event was canceled twice over the span of the last 6 or 7 months. This company is awful. Will report to The Better Business Bureau.

Where are my tickets????????? I purchased them and the event is tomorrow. There is no way to contact you. Are these bogus ticket... Show more s you sold me? Are my tickets even real???? WTF?!?!?!

I purchased two tickets for the same event, same time and the tickets printed as two different times. I have tried repeatedly t... Show more o contact Fever over the last 2 weeks and all I get is an auto-reply saying someone will contact me later. The last contact cc’d me on a message to another customer compromising both my data and theirs. I will file a protest with my MasterCard company but this outfit is either a scammer or grossly incompetent.

I spend $300 on some tickets for Mad Hatters, we went to the event and the place is not even authorized to have that show , they... Show more dont even know FEVER, After the day of the event it shows that is canceled but I have being trying to contact them for info and nothing, no chat, not even by email, they stole all my money

I have been charged twice and only ever received one ticket - have emailed multiple times and no one has responded

It‘s hard to evaluate Fever’s customer service because, in fact, Fever has no customer service. Ive tried multiple channels ove... Show more r days with no response. They boast “24x7” service but I’ve seen no evidence of it. All of my enquiries have been met with a standard message that my request is “being processed” but again, no evidence of it. I’m beginning to think this “company“ is completely fictional. Their twitter site no longer exists. Stay as far away from Fever as you can. Do NOT send them money! Its a scam.

On 3/2/21 I ordered 2 tickets for the VanGogh Experience in NYC, for 9/1/21 at 2PM. I never received them via email or mail or ... Show more text. I paid using PayPal who resolved it by giving me a refund. I don't want a refund, I want my tickets! I have written to Fever 6 times in the last 2 weeks and only received one automated reply saying they'd get back to me, which they never did. I can't seem to find a way to reach them. Never again! (Friends we planned to go with got their tickets.)

Been trying to contact them FEVER, to no avail!!! Horrible PR and waste of time and $$$. They waited to the day before an eve... Show more nt to say there is NO PARKING AT EVENT!! I want a refund!!!

How is this place still in business!!! I have tickets for Wednesday March 17 which I cannot attend since I was sent out of town ... Show more from work and I’ve been sending messages since last Wednesday requesting the change of date and no one has replied. So dishonest they don’t have a chat or phone number to call anywhere on the app. This is plain retarded so now I’m probably gonna loose over 100 that I spent on this tickets and no one is responsible! Wtf?

I have written four emails requesting a date change for tickets with an automated response. I have paid $300 and reading reviews... Show more it sounds like they are a terrible organisation to deal with. Before I go to fair trading I was wondering if anyone can give me any leads on how to force a response from this crowd. Thanks Gail

Have been having a problem with tickets for over a month. They finally gave me a credit but when I tried to use the credit, it c... Show more harged my card again! I’m trying to get a refund but no one will respond to my many emails. I’ve even blasted them on social media. Still no response. They have my money (twice!) and I want it back! I am So disgusted.

Have been trying to change my tickets for three weeks. No response to emails, no chat available, no phone number. DO NOT USE FEV... Show more ER.

Please get back to me. I have purchased tickets for Houston's Van Gogh event in Nov. 2021 I cannot see any tickets. Now when ... Show more I try to go into my account nothing is there. OH MY GOD! This better not have charged me and I don't have tickets. I have seen reviews on here that make me nervous that no one will get back to me and I wasted my money.

If you cannot show me a legitimate ticket cancel my order. Your phone number listed with my credit card charge is not a working ... Show more number. I find your business practices are not honorable. How can you help me?

I was planning to purchase tickets for Washington DC and the system put Miami as the location. I am asking for a refund. This is... Show more NOT what planned to purchase.

I purchased tickets to Chopin open air concert on 6.02.21- the debit on my acct shows payment to fever Madrid for AUD$60. What w... Show more as more disturbing is that they had my ‘registered’ email to an account holder that has my details but an email address I have never had or used. I have sent numerous messages to the ‘live’ chat & forms for contact but have received no response. Is this a scam? Or a govt interference/bungle? It's quite disturbing. On the live chat it registers to a ‘Ray’ with a user ID that I can provide