Consumo de Internet app not working? crashes or has problems?

Consumo de Internet Status

Published by América Móvil

Obtén toda la información de tu consumo de internet Telcel en una sola
aplicación. Telcel tiene para ti una aplicación que podrás descargar en tu
celular con la cual sabrás el consumo de Internet que has realizado de tu Plan
de datos o Paquete de Internet que hayas contratado.

I have a problem with Consumo de Internet

Are you having issues? Select the issue you are having below and provide feedback to Consumo de Internet.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Consumo de Internet app

- Does not work with Wi-Fi or Telcel network as advertised.

- Cannot be used, do not bother downloading it.

- Previously worked well, but now opens the wrong app and does not show data usage.

- Does not serve any purpose.

- High data usage even for short videos.

Have a Problem with Consumo de Internet? Report Issue

Common Consumo de Internet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Consumo de Internet app on iOS and Android devices. Solve all Consumo de Internet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Consumo de Internet iPhone Issues and Solutions

Consumo de Internet iOS app crashes, not working, errors
Consumo de Internet iOS app network issues
Consumo de Internet on iOS has black/white screen

Consumo de Internet Android App Issues and Solutions

Consumo de Internet has errors/crashing/not working
Consumo de Internet server network connectivity issues
Consumo de Internet has black screen

Consumo de Internet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Consumo de Internet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Consumo de Internet app crashes or not working on Iphone (iOS):

Close and restart the Consumo de Internet app on iPhone
Update Consumo de Internet app to the Latest Version for iOS
Uninstall and reinstall Consumo de Internet iPhone app
Update your iPhone to the latest iOS version

Fix Consumo de Internet on iPhone unable to connect to server/internet connection issues::

To resolve Consumo de Internet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Consumo de Internet black/white screen (blank screen) on iPhone:

Follow the Consumo de Internet iOS app troubleshooting guide Here →

Consumo de Internet Android App Issues and Solutions

Fix Consumo de Internet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Consumo de Internet app issues:

Force Stop the Consumo de Internet App
1. On android, goto "Settings" » click Consumo de Internet app. » click "Force Stop".

Update Consumo de Internet to the latest version on PlayStore

Clear Consumo de Internet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Consumo de Internet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Consumo de Internet.

Fix Consumo de Internet unable to contact server/ Consumo de Internet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Consumo de Internet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Consumo de Internet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Consumo de Internet on android.

Solve Consumo de Internet black/white screens issue on Android:

Follow the Consumo de Internet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at América Móvil, developers of Consumo de Internet.

41.18% Contact Match

Developer: data.ai Basics

E-Mail: [email protected]

Website: Visit Consumo de Internet Website

About this app

Telcel tiene para ti una aplicación que podrás descargar en tu celular con la cual sabrás el consumo de Internet que has realizado de tu Plan de datos o Paquete de Internet que hayas contratado. Esta aplicación te permitirá tener un mayor conocimiento sobre la navegación que realizas ya que podrás saber la cantidad de Megabytes que tienes disponibles en el momento de la consulta. - Una gráfica con el porcentaje de MB Consumidos vs. Obtén toda la información de tu consumo de internet Telcel en una sola aplicación. MB incluidos en tu paquete (en el caso de un paquete ilimitado esto es igual a los MB definidos en la Política de Uso Justo). - Sección Roaming para compra de paquetes y consulta de MB. - Las ubicaciones de Centros de Atención a Clientes y STT. - La aplicación está disponible para todas las líneas Telcel.