Saks Fifth Avenue app not working? crashes or has problems?

Saks Fifth Avenue Status


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⚠️ Most reported problems ⚠️

Something else
52.6%

Not working
31.6%

Crashes
10.5%

Screen
5.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Saks Fifth Avenue Problems 😠👌🔥

- Does not redirect back to where one left off

- Poor performance

- Does not list the exact country of origin on every item

- Search function takes minutes to actually load

- Filtering searches is a literal nightmare

- System glitches in the past few months

- Poor customer service

  10 Reported Issues: 😵🆘🛟🚨📢

Barbara Knowles
2023-11-16

Trying to make a purchase on both app and website, but get message "oops something went wrong" when I try to get to the cart. This has been happening for 2 months

Fernando Calero
2023-07-07

Imposible to place an order. Never happened with other major online retailers. Tried by phone but call allways get disconnected while waiting for assistance.

Erin Hale
2023-01-05

The Saks Off Fifth app is so incredibly slow! It takes forever to load anything and it doesn’t matter if I use my phone, computer, iPad, etc. I have deleted the app and re-installed to see if that would help. Nope. If I remove an item from my cart, it takes almost a full minute or longer to update. I usually end up getting frustrated and just closing the app. It really makes financial sense for Saks to fix their app asap! I’m sure there are many others who are not placing orders simply because of how slow the app is

Joyce Meneou
2022-07-06

Can access every thing on the Off Fifth site, EXCEPT my shopping bag! Just get error message saying “oops! something went wrong. Try again later”. I can’t buy anything so missed out on the 4th July sales. Thanks Saks! I’m using IPhone 8 update version 15.4, tried all the same solutions everyone else has tried. Coincidentally, Saks Off Fifth just upgraded their version of their app. Hmmmm…maybe they need to hire professionals for that!

Tracy
2022-07-04

Saks app sucks! Never ever works, super slow, crashes, pauses, frozen Terrible

Igor Maliniak
2022-07-03

I’m using IPad to access your app. It never downloads correctly your website, always stuck or blank, painfully slow. There’s some serious issues with your app for a long time. Never have problems with other websites of major retailers. Almost ready to stop using your app and shop at Saks.

Janet Graubart
2022-06-02

the app keeps saying access denied is there an issue with this app

Vicki Powers
2022-05-18

I've shopped on your website before but now it keeps stating :Access Denied REference # 18.9494d817.1652901950.a41e5fe PLEASE FIX THIS SO I CAN SHOP !!! Thank you, Vicki Powers

Pope Cecilia
2022-05-17

App never works!! If I can order from another retailer, I do. I reload it and it still never works!

Lisa Blake
2022-05-01

App never works for me, not on phone or ipad

Showing 1-10 of 10

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About this app

-Discover styles and collections tailored to how you shop—starting with two separate women's and men's homepages. -Get insider access to the latest trends and fashion inspiration on The Edit—from tutorials and how-tos to exclusive interviews. -See what's popular with daily trending searches and find new styles to love. -Save your favorite designers, sizes and categories in your personalized My Preferences hub for faster, easier shopping and recommendations. -Enjoy free shipping and returns on every order, every day. -Find exactly what you're looking for in seconds with optimized navigation, customized filters and sorting, predictive search terms and featured results. -Buy Online, Pick Up in Store: If an item's available at your local Saks, you can purchase it online and pick it up at the store later that day. -Add items to your Wishlist to keep track of everything you love, all in one place. -Stay in the know with customized alerts for special sales, new arrivals and only-at-Saks collections. -Shop your favorite styles and pay over time with Klarna.