Are you having issues? Select the issue you are having below and provide feedback to Saks Fifth Avenue.
- Does not redirect back to where one left off
- Poor performance
- Does not list the exact country of origin on every item
- Search function takes minutes to actually load
- Filtering searches is a literal nightmare
- System glitches in the past few months
- Poor customer service
Trying to make a purchase on both app and website, but get message "oops something went wrong" when I try to get to the cart. This has been happening for 2 months
Imposible to place an order. Never happened with other major online retailers. Tried by phone but call allways get disconnected while waiting for assistance.
The Saks Off Fifth app is so incredibly slow! It takes forever to load anything and it doesn’t matter if I use my phone, computer, iPad, etc. I have deleted the app and re-installed to see if that would help. Nope. If I remove an item from my cart, it takes almost a full minute or longer to update. I usually end up getting frustrated and just closing the app. It really makes financial sense for Saks to fix their app asap! I’m sure there are many others who are not placing orders simply because of how slow the app is
Can access every thing on the Off Fifth site, EXCEPT my shopping bag! Just get error message saying “oops! something went wrong. Try again later”. I can’t buy anything so missed out on the 4th July sales. Thanks Saks! I’m using IPhone 8 update version 15.4, tried all the same solutions everyone else has tried. Coincidentally, Saks Off Fifth just upgraded their version of their app. Hmmmm…maybe they need to hire professionals for that!
Saks app sucks! Never ever works, super slow, crashes, pauses, frozen Terrible
I’m using IPad to access your app. It never downloads correctly your website, always stuck or blank, painfully slow. There’s some serious issues with your app for a long time. Never have problems with other websites of major retailers. Almost ready to stop using your app and shop at Saks.
the app keeps saying access denied is there an issue with this app
I've shopped on your website before but now it keeps stating :Access Denied REference # 18.9494d817.1652901950.a41e5fe PLEASE FIX THIS SO I CAN SHOP !!! Thank you, Vicki Powers
App never works!! If I can order from another retailer, I do. I reload it and it still never works!
App never works for me, not on phone or ipad
Complete guide to troubleshoot Saks Fifth Avenue app on iOS and Android devices. Solve all Saks Fifth Avenue app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Saks Fifth Avenue, developers of Saks Fifth Avenue.
-Discover styles and collections tailored to how you shop—starting with two separate women's and men's homepages. -Get insider access to the latest trends and fashion inspiration on The Edit—from tutorials and how-tos to exclusive interviews. -See what's popular with daily trending searches and find new styles to love. -Save your favorite designers, sizes and categories in your personalized My Preferences hub for faster, easier shopping and recommendations. -Enjoy free shipping and returns on every order, every day. -Find exactly what you're looking for in seconds with optimized navigation, customized filters and sorting, predictive search terms and featured results. -Buy Online, Pick Up in Store: If an item's available at your local Saks, you can purchase it online and pick it up at the store later that day. -Add items to your Wishlist to keep track of everything you love, all in one place. -Stay in the know with customized alerts for special sales, new arrivals and only-at-Saks collections. -Shop your favorite styles and pay over time with Klarna.