BOOKANDPLAY Status

Last Updated on 2021-01-20 by BOOKANDPLAY GmbH

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Most reported problems

50.0%

Not working

50.0%

Common BOOKANDPLAY Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BOOKANDPLAY network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BOOKANDPLAY App
1. On android, goto Settings » BOOKANDPLAY » click [Force Stop]

Clear BOOKANDPLAY App Cache and Data:
1. On android, goto Settings » Apps » BOOKANDPLAY » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BOOKANDPLAY.

On android, goto Settings » Apps or Manage Apps tab.
Click BOOKANDPLAY » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BOOKANDPLAY » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BOOKANDPLAY

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Developer: Google LLC

Dec 10, 2025, 08:45 AM
a iOS user from Leipzig, Germany reported problems with BOOKANDPLAY : Not working
Sep 28, 2025, 10:32 AM
a AndroidOS user from Göttingen, Germany reported problems with BOOKANDPLAY : Login
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