Contact Asana Support

by Simplify

I love project management software tools and the full computer web version of Asana is a powerful, efficient tool. The mobile app, however, is exceedingly limited. If you are only managing a simple to-do list, no problem. If you have multiple projects with multiple team members, the mobile app is a roadblock to productivity. You cannot view tasks assigned only to you sorted by project. This is huge...you loose the context of the task inside and project. You can view all tasks by project, but you cannot filter to see only your tasks, but have to load and scroll past all those tasks assigned to your team members. If you have a few minutes waiting in line out in the world and want to check off a task...forget about it. You’ll wait for a while as the app loads and then have to spend more time trying to find be relative content. OmniFocus has this solved exceedingly well, but is only for individuals, not teams. I sincerely hope Asana will work on its mobile features. My team simply cannot use it on mobile or tablet devices.

by Meghan Fain

If people want to use asana to manage their work, great for them. What is awful about it is it forces their clients to use asana to communicate through asanas messages. I don’t want to install an app. I don’t want to click a link on my email to see what someone wrote me. I want to be able to search my own emails if I need to find something in our thread. I don’t want to use asana, but since the company I’m working with does, I have to go through the hassle. Asana needs to send messages to others as normal emails or something to stop frustrating others who don’t want to use their system. My whole office is beyond annoyed to the point we don’t want to be the one to work with the clients who use asana. If you are thinking of using asana for your own business management, please don’t use their messaging and task system with others. It’s seriously frustrating for others working with you.

by Juliaaa_Rae

Let me start off by saying if you need a push notification to pop up as a reminder when something is due, the app is NOT capable of providing that. I am beyond disappointed because this app gave us everything that we were looking for. I had reached out to the Customer service team to inquire about this because I thought I was doing something incorrectly, however they have gotten back to me saying the app is incapable of providing that sort of notification. I do want to note that I was getting notifications when something was commented on or liked, so the capability is there they just haven’t gotten to it yet. But overall great app, but disappointingly did not satisfy our needs.