Contact TimePassages Astrology Support
Company Name: AstroGraph Software
About: AstroGraph Software provides astrology tools for the information age.
Headquarters: Santa Cruz, California, United States.
TimePassages Astrology Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with TimePassages Astrology. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TimePassages Astrology. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AstroGraph Software
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Read 11 Customer Service Reviews 😭😔💔
This Just Answer is just bullshit. I'm not paying again. I have paid twice. I can't get the chat to work now that I've been told I have to pay for Just Answer. That will not happen. Someone get back to me. Your app simply is not working.
Thinking about this, I think I have paid the full membership twice. But for sure I paid it yesterday. When I try to use it, I get a request to pay again. There is nothing I hate more than to pay for something and then I have to straighten it out. I want to pay and have it work. That's all. you paid 1.2 million for this app? Get your money back. It isn't working. GIVE MY MONEY BACK IF YOU CAN'T DELIVER. Melanie Myers
on the computer I attempted to purchasr the yearly app for my android phone which already has an old version of this app. My phone number is 215 713-4429. How can I tell if the newly purchased app is active on my phone app> Is there something else I need to do to activate it ?
Today my account changed. When I look at a transit on each person I now am only shown a few aspects... it used to be a long list of both short term and ling term transits.. now it’s only short term and maybe 5 are listed. Has tome passages made updates or changed the way they are displaying information? I’m very disappointed and want it the way it used to be?
Hi, on the app it says that Tweed Heads is in Queensland where it is in fact in New South Wales which changes the time zone by an hour. Changing my entire chart, houses and degrees.
I cannot figure out how to display the MC; IC, etc on the chart. i've looked at the user manual online, but it does not fit the advanced software that i have with timepassages. When i look through the user manual, i don't have the capability with my software that the user manual directs me to look at and i don't know why. Why isn't the software that i have, why doesn't it match with the capabilities of the user manual. Please help.
I ordered your program yesterday. Approx noon. It is still trying to download and I can’t access my computer. I feel my computer is not a match for your program. Can you please remove the downloading and refund my money. Thank you. I need my computer
Please tell me how i can activate the charts to show me where the MC; IC; AS; and DS are. i do not see that in any house system that i've tried. Please help because i want to know where the MC and DS is and not have to guess. thanks, i hope to hear from you soon.
Great App in Theory, Customer Service is Sketchy
by Saruhtothemax
I love how detailed this app is. I love the options and the ease of adding new charts. It gives so much information in a way that seems unrivaled in any other app I’ve used. However, they don’t keep any record of your purchases somehow. One day I opened it and saw that all of my charts were gone. Every single one. I’d spent well over $15 on this app and asked a lot of loved ones their exact time and location of birth which you don’t really want to do more than once. I tried to restore purchases, nada. I contacted them and they told me to wipe my whole phone and restore an old save. What? No. I asked again if there was really no way they could see all my purchases. They totally ignored me.
Super bummer because the app seems great on the surface. But just know that all your charts may disappear without warning (I’ve literally never had any other app just lose my data like this) and they don’t care.
Customer service is not so great.
by Chlojo4
Love the app and the features itself (have been using for several years now). Customer service however is not so great. I didn’t pay for the unlimited package, just for a few features that I need/use regularly- and they do not make it easy to transfer purchases from one device to another.
Apparently you have to have it backed up via iCloud, which I don’t have enough space to use anymore. Interestingly, I actually had this problem once before and they were able to give me a credit to restore the purchases on my new device, but the second time around, no luck. They said last time they did that because I had “backed it up”, but that’s not true... anyway, a bit disappointing how they haven’t come up with a more effective and straightforward system of transferring your purchases to a new device.
AMAZING APP, one issue tho
by Heheweewee
the app is extremely accurate and 100% recommend. but if you’re trying to see your friends and family’s signs, you have to pay $0.99. but the REAL issue is, once you delete the app and try to redownload it, you lose all of the information you’ve put in and all of the money spent. like i accidentally deleted the app, so i redownloaded it as fast as i can, and all of the money i’ve spent just went to waste.
like for example, i spent a dollar for 5 of my family members and a couple times when i just got the app and was when i was confused on how it worked a bit. so i’d try to switch the information to see my family’s signs because i didn’t know “friends and family” were an option. which on that part is my fault, but the rest is me losing all of my money for accidentally deleting the app. and i feel like thats a small issue that should be fixed.
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