Contact KXAN Support
Company Name: LIN Television Corporation
About: News has never been more local than in the palm of your hand. The KXAN mobile
app brings you all the top stories from our daily broadcasts, as well as stories
developing in real time.
KXAN Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with KXAN - Austin News & Weather. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KXAN - Austin News & Weather. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LIN Television Corporation
Read 3 Customer Service Reviews 😭😔💔
Not worth it
by Duntov
So far the 3rd party kxan uses for their app rarely updates it. A lot of times the app crashes. Well, it will crash or not respond after they show the same advertisement they have been showing for the last 6 months. I guess they haven't gotten the news that apps are where things are going. My wife lambasts kxan due to all their typos in the stories.
April 2017. The app continues to prove the developers are clueless. More interested in displaying ads than displaying content. Just for grins attempted to play the weather forecast and displayed same ad thee times without showing the forecast. Thankfully there are other alternatives to a poorly written unsupported app.
September 2017. Deleted this garbage app. The new redesign keeps crashing, no surprise given the past app experience. The app dev continues to not provide stability or seemingly care about anything. Wonder if the source is written on 2-ply perforated paper that comes on a roll, cause that's about all it's good for.
The bias is annoying...
by Zak12332
I hate to be another reviewer commenting on bias of kxan, but it has made it increasingly more annoying. Kxan has always been my go to for local news, as a life-long austinite. For mobile, I mostly just used it for the push notifications of local news, to stay on top of things when they happen.
Ever since trumps election, their push notifications have shifted (and yes, this is after I tuned my notification settings). They now promote democratic events on a national level.
KXAN, I downloaded you for LOCAL news, not national democratic debate notifications. I know you cater to a very liberal city, and that makes most of it excusable. But for national events and news, can you please leave it for people who have the cnn app, or the Fox News app, or NPR, etc. you are AUSTIN news, not Austin & DNC news....
KXAN app constantly freezes up
by Steve_in_austin
I’ve been using this app for a number of years now, and yet the developers don’t ever seem to get the app to be stable. I always keep my iPhone and apps up to date, and even with the (practically) weekly updates to this app, it freezes up several times while trying to scroll and read articles. I’m blaming it on all the ads inserted into the articles. Doesn’t matter that I upgrade to a new phone every year either. I’m always using the latest of both hardware and software, and yet this one particular app (KXAN) freezes up constantly. Poor development if you ask me.
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